XpertHealth - Services
Xpert Health Consultants
Our services include to assist in the Formulation of Healthcare policies for Corporate Clients and Start-up Business, which policies shall set out Employee Benefit requirements, Cost considerations and Subsidy requirements, and appropriate Post-retirement liability provisions, aimed at the provision of Medical Aid benefits to employees. Handling enquiries on Products and Services of different schemes which includes:-
Managing and resolving all members Medical Aid related queries.
- Benefit structures offered and furnish advice on best suited choice;
- Premiums to be paid on each product and/or parts thereof;
- Exclusions related to specific circumstances;
- Enrolment conditions applying to specific situations;
- Service Provider details where necessary;
- Rules of the Medical Schemes;
- Administrative Procedures to be followed;
- Chronic Medicine registration
Continuous updating on:
- Schemes products and benefits;
- Schemes rules and where applicable procedures;
- Confirmation of claims received;
- Confirmation of claims status;
- Confirmation of claims paid;
- Confirmation of claims payment date;
- Enquiries on additional products of the different schemes
- Continued after sales service and advice.
- Consumer and Member education.
- Financial Advice in terms of the FAIS Act.
- Estate Planning, i.e. Wills, Trusts.
- Registration of Companies.
- Tax advice.