XpertHealth - Services

By: Xpert Health Consultants  11-11-2011
Keywords: Medical Aid

Our services include to assist in the Formulation of Healthcare policies for Corporate Clients and Start-up Business, which policies shall set out Employee Benefit requirements, Cost considerations and Subsidy requirements, and appropriate Post-retirement liability provisions, aimed at the provision of Medical Aid benefits to employees.
Managing and resolving all members Medical Aid related queries.

Handling enquiries on Products and Services of different schemes which includes:-
  • Benefit structures offered and furnish advice on best suited choice;
  • Premiums to be paid on each product and/or parts thereof;
  • Exclusions related to specific circumstances;
  • Enrolment conditions applying to specific situations;
  • Service Provider details where necessary;
  • Rules of the Medical Schemes;
  • Administrative Procedures to be followed;
  • Chronic Medicine registration

Continuous updating on:

  • Schemes products and benefits;
  • Schemes rules and where applicable procedures;
  • Confirmation of claims received;
  • Confirmation of claims status;
  • Confirmation of claims paid;
  • Confirmation of claims payment date;
  • Enquiries on additional products of the different schemes
    • Continued after sales service and advice.
    • Consumer and Member education.
    • Financial Advice in terms of the FAIS Act.
    • Estate Planning, i.e. Wills, Trusts.
    • Registration of Companies.
    • Tax advice.

Keywords: Medical Aid

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