IT Support

By: iPrism IT Solutions  07-31-2013
Keywords: IT Solutions, it support, Technical Support

We provide a turn-key support service for your small or micro business (SME). This means that we will take care of all your support requirements from resolving an issue on your desktop, to reconfiguring your network or even reconfigure your server. This also means that combined with our ability to procure hardware and software, design websites offer you cloud services and even do your network cabling, we effectively become your IT partner! Desktop Support ...Windows platform ...General support with desktop or computer issues ...Software installations and re-installations ...Virus, malware, spyware removals ...Backups (Onsite & Offsite) ...Desktop maintenance eg. updates & upgrades ...Hardware installations and repairs Network Support Installation and configuration of the following devices and services: ...Network switches (Managed & Unmanaged) ...ADSL modems and routers ...Network printers ...Firewalls (Dedicated & Linux) ...Network Attached Storage (NAS) devices ...Virtual Private Networks (VPN) Server Support In general we prefer to take care of your server all the way from its procurement to its end of life. We can thus set it up correctly and in such a way that makes it easy for us support it. ...Windows or Linux platforms ...Mail server ...File server ...Print server ...File Transfer Protocol (FTP) server ...Virtual Private Network (VPN) server ...Backups ...DHCP server ...DNS server ...Web server

Keywords: Disaster Recovery, IT Services, IT Solutions, it support, Network Support, Technical Support

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