Did you say “thank you” today?
Gratitude, thank you
Gratitude is an emotion expressing appreciation for what one has— the quality of being thankful; readiness to show appreciation for and to return kindness.
Studies show that we can deliberately cultivate gratitude - increasing our well-being and happiness. In addition, gratefulness—and especially expression of it to others—is associated with increased energy, optimism, and empathy.
People who approach life with a sense of gratitude are always aware of what’s wonderful in their lives. When things don’t go as planned, people who are grateful can put failure into perspective.
But what about gratitude at work? Why should anyone thank you for just doing your job and why should you ever thank your colleagues for doing what they’re paid to do?
We say “thank you” to acknowledge the good things we get from other people, especially when they give out of the goodness of their hearts.
At work we tend to refrain from doing so. It’s not that people don’t crave gratitude at work, both giving and receiving. Hearing “thank you” at work makes us feel good and motivated.
Saying “thank you” to colleagues “makes us feel happier and more fulfilled. Many members of staff suppress gratitude at work. Why?
It may be because in theory, no one gives away anything at work; every exchange is fundamentally economic. You don’t deliver that report to your boss at three o’clock sharp out of the goodness of your heart, but because that is what you’re being paid to do. Your “thanks” is a paycheck. Fail to do what you’re “asked,” and you may not see another one.
The need for a paycheck is only one of the motivations we bring to work. We don’t just work for money. We also work for respect, for a sense of accomplishment, for a feeling of purpose. We invest ourselves and our emotions into our jobs, and work affects our emotional states.
“Thank you” doesn’t cost a cent, and it has measurably beneficial effects. “Thank you” from a manager or supervisor gives staff a strong sense of both self-worth and self-efficacy. Expression of gratitude has a spillover effect: Individuals become more trusting with each other, and more likely to help each other out.
Building a culture of gratitude at work is not easy, but worth it. Here are 4 research-tested tips for fostering gratitude at work:
1. Start at the top
Employees need to hear “thank you” from the boss first. That’s because expressing gratitude can make some people feel unsafe, particularly in a workplace with a history of ingratitude. It’s up to the people with power to clearly, consistently, and authentically say “thank you” in both public and private settings.
2. Thank the people who never get thanked
Every organisation has high-profile employees that take all the glory. But what about support staff who makes it all happen behind the scenes?
Thanking those who do thankless work is crucial. Public appreciation makes their contributions visible and thus broadens everyone’s understanding of how the organisation functions—and needless to say, it improves morale and increases trust.
3. Aim for quality, not quantity
Forcing people to be grateful doesn’t work. The key is to create times and spaces that encourages the spontaneous expression of gratitude. When you are specific about the benefits of a person, action, or thing, it increases your own appreciation—and it tells a person that you are paying attention, rather than just going through the motions.
4. Provide many opportunities for gratitude
When people are thanked for their work, they are more likely to increase their helping behavior and to provide help to others. But not everyone likes to be thanked—or likes to say “thank you”—in public. They may be shy or genuinely modest. The key is to create many different kinds of opportunities for gratitude.
Gratitude feels wonderful. It’s like a warm emotional light, shining within you to banish negative self-destructive emotions.
To read more, go to: http://www.goldfish-consulting.co.za/blog/did-you-say-%E2%80%9Cthank-you%E2%80%9D-today
Gratitude, thank you