Strategic Company Technology | Multi Media Computers

By: Multi Media Computers  11-11-2011
Keywords: Professional Outsourcing

Professional Outsourcing and Managed Services


Our Outsourcing Service is our core solution, designed to provide you with the peace of mind that comes from having a specialised, dedicated team of professionals to maintain every aspect of your IT infrastructure. In addition, this service alleviates considerable resources relating to the management of IT staff, multiple outsourced vendors, as well as the associated financial outlay that would otherwise be required for salaries and multiple monthly bills.

Our Professional Outsourcing and Managed Services include:

Installation & Implementation

Procurement & delivery of required hardware & software

Installation/calibration of hardware and software required (as agreed to during proposal stage)

Implementation of software and integration with client operations

Implementation of software and integration with client operations

Co-ordination of training as may be required

Safe storage of Software Licensing, Product Keys and Warranties

Performance Management

Pro-active, periodic remote systems monitoring from MMC premises

Remote/on-site deployment of software upgrades

Remote/on-site preventative systems maintenance

On-demand telephonic Help Desk support as required

Submission of monthly activity report to client

System/data back-ups and safe storage

Client Business

Monthly client portfolio review & internal assessment of technology operations

Regular personal contact with client to assess system efficacy

Periodic client business strategy review, consultation and recommendation of new/improved technologies as/when required

Alert client (with good notice) when technology due to expire/reach end of life status and recommend upgrade/replacement technologies


MMC has developed long-standing, valuable partnerships with vendors supplying a wide range of hardware and software technologies. As such we are able to provide our clients with the best possible options for technologies that meet their operational, as well as budgetary requirements.

Our Procurement Service includes:

Keywords: Professional Outsourcing

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IT Consultants | Cape Town | Pinelands

We recognise that our clients rely on us to provide them with long-term, reliable services that are based on our in-depth business knowledge and advanced IT management skill-set. The ITIL Service Management FrameworkThe services that we at MMC offer, are delivered in accordance with the framework of best practices as recommended by ITIL. Ensuring consistent client satisfaction is of paramount importance to the management and staff of MMC.