Team Building, Leadership Training, Staff Training
How “change management” assists in achieving sustainable trading results
Examples of planned change and reactive change in an organisation
A model for effective change management and its management
Reasons for resistance to change and how to overcome them
Identifying inherent risks in any change management
Ways to manage the risks
Keeping it real, putting it into practice
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Aim: To supply the learners with the necessary knowledge and confidence, enabling them to conduct professional and accurate e-mail and business writing support. This workshop is geared towards English Second Language users.
Aim: To supply the learners with the necessary knowledge and confidence, regarding the specific stresses and challenges faced by women in the workplace.
Aim: This unit standard is intended for those individuals who are responsible for displaying merchandise visually in a wholesale/retail outlet where there is some freedom to merchandise within the provided broad guidelines or parameters of their organisation.
Aim: To educate and inform delegates on how to provide superior service at a retail outlet, maximise profits and encourage the return of the client.
Aim: To assist all Personal Assistants with the finer points of this position, concentrating on authority levels, time management, protocol and effectiveness
Aim: To assist and inform junior telesales and general sales staff on the basic requirements for a good sales call.
Aim: To assist all employees in their use and distribution of time as a valuable tool in the workplace
Aim: To supply the learners with the necessary knowledge and confidence, enabling them to conduct advanced sales presentations and negotiations
Aim: This unit standard is intended for management and staff who are responsible for supervising and implementing stock loss prevention plans in a wholesale/retail outlet within the provided broad guidelines or parameters of their organisation.
Aim: To educate supervisors, junior and middle management on the basic requirements of retail specific management
Aim: A two day workshop aimed at supplying the learners with the necessary knowledge and confidence, to prepare themselves as well as digital and written presentations, deliver these as well as read, respond and adapt to audiences.
The emphasis of this workshop is on practical work.
Aim: Everyone who is keen to effect change in the workplace. Everyone who is part of a team, a unit, a group, a company and who has a role to play in the economy of this country.
Aim: To assist PA’s, receptionists and office administrators in reaching goals and setting of high standards in the smooth operation of the company and management team
Aim: To assist with the conducting of negotiations in a non-offensive yet goal driven manner. This workshop is for sales people, management and small business owners.
Aim: Aim: A 2 day workshop enabling the PA or Secretary to prepare for, take and distribute full and professional minutes.
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