Management Training, Staff Training, Training Workshops
What is Assertiveness?
What is it not?
Getting to know and understand people!
Understanding negative behaviour
Handling conflict and aggression
What do all assertive people have in common?
Recognising when you feel intimidated or marginalised.
Triggering and developing your own “assertive mode”
Being Assertive at Work
Working towards continued confidence and good self-esteem
Management Skills Training
, Management Training
, Staff Training
, Training Workshops