Service Systems


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Address: Unit 1 Joshua Park 8 Signal Crescent Montague Gardens, Cape Town, Western Cape 7441

No telemarketers, please

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About Service Systems

Service Systems is a consumer service management and rating platform that offers wireless technology solutions for Customer Service Feedback and surveys, as well as Linear (Retail) and Ticket-Based Virtual Queue Management Systems. We offer real-time data on customer service and satisfaction levels, staff performance, and general operational & analytical feedback.

Our cloud-based big data and retail analytics solutions give management the ongoing ability to benchmark staff and overall service performance, as well as implementing real-time in-store market research. is the latest addition to our basket and gives retailers and other service driven businesses a mobile channel for receiving surveys, feedback, compliments, complaints and suggestions. Rain Check, our key feature, enables customers to log a query for an out of stock item. Merchants can track this through to completion and ensure that customers find the goods they are looking for and keep the sale.

These sys


Opening hours

Mon - Thu
Sat - Sun

Products & services

Retail Queue Management from Service Systems thumbnail

Retail Queue Management


Help your queues flow better with our Retail Queue Management system. Advertise to a captive audience and get statistical reporting

Call for Service from Service Systems thumbnail

Call for Service


Assist customers in low traffic areas by giving them a way to call staff members.

Customer Experience Monitoring


Service Systems Feedback Pads let you get feedback from your customers in real time and take immediate action to implement customer service recovery.

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