osCommRes: online reservation and web shop application portal

By: Clickatell  11-11-2011
Keywords: Online Booking, Online Reservation, SMS Text Message

osCommRes: online reservation and web shop application portal

With osCommRes you can sell a product and a service in the same transaction. You can automatically market to your customers via e-Marketing and wireless mobile SMS text message Marketing. Our 100% free software builds on the secure, scaleable and reliable base of the open source osCommerce project to provide many great new features including:

  • You can now sell bookings for events, classes, workshops and more.
  • In the backend, there is a full Call Centre booking system.
  • Reports have been extended to provide key metrics including inventory management, sales auditing, and bookings analysis.
  • Automated customer surveys are included.
  • For bookings, you can place customers into wait lists, selectively overbook and best of all, do it all online.
  • Our simple installation process and detailed documentation will help you start out.
  • Over 400 payment gateways are available.
  • If you only want to sell products, osCommRes works just great for that too.
What types of SMS messages can be sent automatically?
  • Booking Confirmation - complete customised event details including reservation survey request.
  • Waitlist Confirmation - courtesy message
  • Booking Start Reminder - helps attendee readiness and reduces no-shows
  • Renewal Reminder - for recurring events
  • Feedback Request - survey request sent after the event
  • Wait list promotion to reservation - courtesy advice reduces customer enquiries
  • Waiting list promotion up list - courtesy advice reduces customer enquiries

osCommRes is the first application to help small to medium sized service based businesses sell online, not just do online marketing.

How will osCommRes help your staff?
  • Improves the reservation process Customers and staff can instantly see and reserve available places in events.
  • Managed processes with osCommRes" integrated system bring your e-Commerce applications back under control and harness the synergies.
With osCommRes you can manage events ranging in size and diversity from an end of year school concerts to a national dance school. It supplies a centralised online booking process for all your customers and staff. Best of all, it is fast and efficient:
  • Centralise your entire booking process online.
  • Quickly create, view and manage your events and customers.
  • Control according your team"s security levels with distinct group access lists.
  • Track how your events are going with the powerful MySQL database.
  • Manage the whole process via multiple easy to use reports.
  • Accomodate complex waiting lists easily.
  • Empower your call centre staff with integrated product and service sales.
  • Include event instructors with the integrated attendee and payment request system.

osCommRes is also available via a subscription providing updates, maintenance and support. This method of software delivery avoids high upfront costs and provides an incentive for us to improve the software between upgrades.

What are the benefits of Subscriptions?
  • Keep your systems secure - Get the latest, tested security patches from osCommRes.
  • Access support from the product originator - Deploy confidently with the backing of osCommRes.
  • Get software faster - Access newly tested updates and versions.
  • Get better performance - Systems running the latest updates perform better and make resolving issues easier.
  • Secure your investment - Spread costs and value over time.
Stay in charge of your growth - Subscriptions are an easier, more efficient way of doing business.

Keywords: Online Booking, Online Reservation, SMS Text Message

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