Claims Administration & Investigations

By: Revesco CSI (Pty)Ltd  11-09-2010
Keywords: Insurance Brokers, Business Insurance, car insurance

We offer a variety of services tailored to each client and provides specialised expertise, allowing the client to support their organisation's core competencies.

Revesco CSI focus on:

·         MLAM     -               Motor Liability Administration and Management

·         MR          -               Motor Recoveries

·         FMI          -               Full Merit Investigations

Motor Liability Administration and Management (MLAM)

The MLAM service offers a comprehensive management in all facets of the third party process for motor, injury & property damage claims.

On notification of a loss, matters will be handled by a dedicated technician until finalisation.

Claims are reported to our dedicated fax and e-mail service.


  • Minimise legal costs through early intervention, decision-making and prompt settlement of third party claims.
  • We reduce lead time through proactive claims management
  • Minimise leakage, by applying the right solution, skill set and management controls.
  • Our dedicated teams are focused on customer service
  • We offer a single point of contact through our claims handlers
  • Our business processes are tailored to suit your needs
  • Our quality and management controls ensures continued focus on each claim

Motor Recoveries (MR)

Our operating model means we are able to offer a low cost solution, whilst maximising recovery amounts in the quickest time – this means free up time for you to concentrate on your core activities.

All claims are screened at intimation by using our customised checklists.

Should a party be negligent in their actions and legally liable for the damages, our recovery team will pursue the recovery accordingly.

Claims are reported to our dedicated fax and e-mail service.


  • Early assessment of liability and intended course of action
  • Maximising profit by minimising amounts spent on claims
  • The right solution and not one solution to achieve the best results for you at the lowest cost
  • Portfolio management information to suit your needs, enabling you to plan your finances ahead
  • Swift conclusion of recovery actions
  • End to end solution, engaging specific internal services such as tracing agents, accident investigations and litigation only where these add value
  • Recovery action commences at intimation
  • Dedicated recovery team without the hassle of managing it
  • Skilled specialist technicians
  • Proactive management utilising a task driven diary system
  • Quality and management controls to ensure continued focus on each action

Full Merit Investigations

Issues our clients may be faced with include:

  • Conflicting versions of accident circumstances
  • Increasing and varying volumes of motor liability claims
  • Chain/Multiple vehicle collisions
  • Staged accidents
  • Tracing services : tracing of third parties, obtaining police reports
  • Obtaining witness statements
  • Performing licence checks


We deliver an innovative all-round service, which generates competitive advantage in support of your goals.

  • We offer a full tracing service
  • We offer merit investigations with plan and digital photographs
  • We take insured, insured drivers and / or witness statements
  • We assess witness credibility
  • We deal with any police report enquiries
  • We complete Acknowledgement of Debt forms
  • We complete financial investigations on Third Parties

Should you need an end to end claims handling facility, we are fully equipped:

Keywords: Auto Insurance, Automobile Insurance, Brokers, Business Insurance, car insurance, Claims Administration & Investigations, commercial insurance, Companies, Insurance Agents and Brokers, Insurance Brokers, Insurance Carriers, Insurance Companies, Medium, motor insurance, Motor Liabilities, Motorcycle Insurance, Small, Tracing & Investigations, Vehicle Insurance,

Contact Revesco CSI (Pty)Ltd


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