On-site & Remote IT Support

By: Dynamic Support  10-11-2012
Keywords: Computer Software, Computer Support, IT Solutions

At Dynamic Support we know that every problems requires a specific solution. We offer our client with both on-site and remote IT support to ensure that all your needs are taken care of quickly and effectively. While some problems can easily be resolved remotely through our support desk, there are times when you will require an on-site technician to assist. On-site Support For problems that require the services of an on-site IT support engineer you will have an engineer dispatched to your company premises where he will analyze the situation and decide on the best course of action for your support call. Remote Support Our remote IT support option is developed for all of those problems that can be solved remotely via our support desk. Once you have called in and logged your your specific problem with us, our support staff will be able to identify the problem and either talk you through it, or solve the problem at hand remotely via our secure application. This cuts down on time wastage, ensuring that your problem is solved as quickly as possible. Common remote support calls could include simple computer, software or even server problems. As part of our commitment to better service delivery our clients can rest assured that we are just a call away to assist with on-site and remote support in the event of a emergency. To Request Remote Desktop Support: Contact us on 0870 494 886 Talk to one of our agents They will assist in providing you with the Remote Support OR Send an email to helpdesk@dynamicsupport.co.za Make sure the subject is: Request remote support Include your contact details One of our agents will contact you

Keywords: Computer Software, Computer Support, IT Services, IT Solutions, it support, Network Support, Remote Desktop Support, Technical Support

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