Tiscali - Services

By: Tiscali Property Management  11-11-2011
Keywords: Sectional title, Body Corporate

We manage the core areas that largely determine the success of a body corporate or home owners association. These are:

Financial management

Our financial management services include:

  1. Investment of surplus funds
    • Invest surplus funds at registered financial companies for the body corporate as required
  2. Suppliers
    • Order and pay for services and goods received on behalf of the body corporate
    • Pay contractors on behalf of the body corporate
  3. Municipality/Government
    • Negotiate and pay accounts, for example to municipalities or South African Revenue Services.
  4. Monitoring and control
    • Monitor cash flow on behalf of the body corporate
    • Advise the body corporate on financial aspects and problems
  5. Bank
    • Operate a bank account in the name of the body corporate with signing powers by two trustees or one trustee and one agent
    • Electronic access to bank account
  6. Levies
    • Collect monthly levies
    • Update a levy register for owners’ payments
    • Follow-up of arrears accounts and, where necessary, handing over the matter to attorneys for collection
    • Report to the body corporate on monthly levies
    • Correspondence with body corporate on receipt of money from other organisations or persons
  7. Financial information
    • Submit monthly financial information to trustees
  8. Audit
    • Correspondence with a registered auditor, where appointed
    • Liaise with an appointed auditor for year-end audit and other financial inputs.

Administration management

Our administration management services include:

  1. Annual general meeting
    • Organise and attend the annual general meeting
    • Prepare all correspondence for the annual general meeting
    • Prepare an annual budget for approval at the annual general meeting
    • Prepare a levy schedule to make provision for funding for the next book year
  2. Minutes
    • Keep minutes of meetings attended
    • Keep documents such as attendance registers, minutes and reports up-to-date and in safe keeping
  3. Advise
    • Advise trustees on aspects of sectional title administration
    • Provide management and conduct rules to owners/lessees and trustees
    • Implement the rules for the trustees
    • Obtain specialised legal information from experts such as attorneys.
  4. Circulars
    • Distribute circular letters in respect of new levies, trustees etc after the AGM
    • Issue other circular letters when necessary
  5. Trustee meetings
    • Attend trustee meetings when necessary

Maintenance management

Our maintenance management services include:

  1. Planning
    • Compile and quote on a short- and medium-term maintenance programme
    • Submit the maintenance plan for trustees or AGM approval
  2. Quotations
    • Obtain quotations from registered, qualified contractors
    • Seek approval of quotations by the trustees or AGM
  3. Inspection
    • Inspect contractors’ maintenance work
    • Give feedback to trustees on contractors’ work
  4. Visit to building(s)
    • Conduct regular visits
    • Notify the trustees of any irregularities
  5. Insurance
    • Prepare a schedule of replacement values for AGM approval
    • Insure building(s) at competitive premiums with registered firms
    • Submit and follow up on insurance claims

Personnel management

Our personnel management services include:

  1. Appointment of personnel
    • Help trustees to appoint personnel
    • Complete contracts, registration of personnel etc with necessary organisations and government
  2. Dismissal of personnel
    • Help trustees with dismissals and/or retirement of personnel and completion of all forms for deregistration
  3. Salaries/wages
    • Administration of salaries and wages, deductions from salaries and payment to personnel
    • Pay deductions to authorities
    • Pay 13th cheque/s to personnel where necessary
  4. Leave
    • Supply leave forms (trustees to keep records of leave allocated to personnel)
  5. Disciplinary code
    • Compile a disciplinary and grievance code for personnel
    • Help trustees to implement and apply the codes

Keywords: Body Corporate, Sectional title

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