Even our world leading software could not achieve maximum value if poorly implemented. It is reported that only 28% of all ICT implementations are successful. We take this process to the next level, ensuring that our customers never find themselves in the 'unfortunate 72%' because we are committed to a methodology that is proven to work, time and time again. Through more than 27 years experience, we know what it takes to not just complete the job, but also to extablish a foundation for your long term value.
The Supportive services are broken down into 2 distinct areas:
This is the software support programme resulting from our many years of providing customers with the best product support in order to compliment their software investment, keeping clients up-to-date with software advances, technology and services. Clients can choose the level of support they need ranging from general enquiries to on-site support.
Unison Campus is split up into 4 modules specifically designed to ensure optimum utilisation and understanding of the Galactrix Call Billing Application. These modules include:
- Technology administration principles
- Directory management procedures
- Cost reduction and cost management
- 1st level technology support