CreditPlus consists of a software framework into which we
plug a custom solution tailored exactly to your needs. Many of
these solutions are quick to produce as we start with a series of
templates designed for certain financial products like leasing, loans,
revolving credit and insurance. Each solution will normally
provide a range of services including customer acquisition and
marketing, application processing and evaluation, contract creation,
collections, arrears management, settlements, maturities and salvage.
However, you may choose to use our software for only part of your
business and we have, for example, customers who us our software for
application and evaluation and integrate the results with their existing
back office software.
Zero administration browser interface.
Our software is accessed via a web
browser such as Microsoft Internet Explorer. It does not require any
software on the client computer. This means you can deploy it quickly
with no administration overhead.
Multiple commerce channels.
Commerce channels allow you to extract
business from a market place. We have designed more than 16 different
channels for our clients. These range from simple in-house pages for
debenture prospects to complex channels linking databases through web
services. The key to successful channels is user
friendliness and we believe in designing the channel in accordance with
the natural process you conduct the task in.
Maintain your corporate image.
Our software can be quickly adapted to
suit your corporate image.
Sophisticated application processing
We can customise application screens
to suit your unique requirements and branding. We assemble your
application screens using a toolkit of common application components
that exist in our framework. CreditPlus boasts one of the most
sophisticated credit decisioning systems available. Tried and tested
since 2000, the engine has been responsible for lending decisioning on
more than 350 000 loan applications. We designed our scoring system to
ensure that if you wish to revisit the original decision on a loan, the
original scorecard is available for viewing. You can reconfigure
scorecards easily. Our
decision engine provides efficiency and accuracy. Using a combination
of security levels and queuing, applications can be processed by
specialised data entry staff, queued immediately to a lender, escalated
to a credit manager and then re-queued on the referral agent’s screen to
have them complete the loan agreement.
Faster turnaround with automated
We can reduce unnecessary costs by pre
scoring an application prior to a credit check. Our technology makes it
easy for us to introduce new types of credit checks and external
information sources. In New Zealand, we are proud to have been the
first company to design and deploy a client side user interface for
Improved customer and risk management.
Our customer centric design ensures
that all entities are defined as a customer. This may include entities
such as customers, staff, originators and insurers. As each of these entities may assume
different and multiple roles we define role based relationships between
accounts and customers. Examples of roles could be investor, borrower, joint borrower, guarantor
Reduce bad debt with arrears
Our arrears management system operates
as a stand-alone system or as in integrated component of CreditPlus. We
provide your arrears team with a wide range of tools to track and manage
accounts to rehabilitation, or write off and recovery.
As soon as an account falls
into arrears, we enrol it in the arrears component and assign it to a
pool and arrears officer based on your rules. We then present each
officer with a prioritised list of accounts to work. Working the
account will involve recording notes, tasks, generating a wide range of
user-defined letters and recording promises to pay. We remove the account from the queue
when you record a promise to pay, however, we will continue to monitor
that your customer complies with the promise to pay. Non-compliance
will result in a broken promise and the account will reappear in your
queues. As the severity of the case changes, the account may pass
through a number of queues and officers according to your rules. You
can override the default behaviour and move an account to a specific
pool, category or officer. Throughout this process, we provide you with
a view of the workload and performance of your collections staff. When
all else fails and an account is written off we transfer it to our
salvage component where we provide the same facilities as a normal
arrears account with different treatment for accounting purposes.
Professional quality document
With our software developed using
Microsoft.NET you can expect seamless integration with a range of
Microsoft tools. Our document production software allows you to design
your customer correspondence using Microsoft Word. We create documents
such as simple marketing letters to complex loan agreements by merging
CreditPlus information with your document templates. You can also
download any view or query from CreditPlus directly into Microsoft
External documents such as loan
agreements can be scanned and indexed. Your staff will have on line
access to all documentation improving your customer responsiveness.
Our document management
components allow you to track and trace the location of original
Choose from a wide range of reporting
and analysis tools.
We provide a series of standard
reports for each industry segment. You can also develop your own
reports using a wide range of reporting tools. You may also want to use
the data warehousing facilities provided by SQL Server.
Automated bank reconciliation.
Uploading your bank statements into
our software will allow you to use our sophisticated matching engines to
assist you in allocating entries. Our software supports any number of
suspense accounts and provides full traceability of bank statement
General Ledger Integration.
create detailed accounting transactions that can then be summarised and
uploaded to your general ledger on a single or multiple cost centre
basis. We provide your accounting staff with a series of reports and
enquiries to control and manage the accounting process. We have
developed interfaces to a number of accounting packages and this is
normally a relatively simple process.