The basis of SPI’s support to its clients is to assist with the optimisation of business performance and resource management, through the design and development of business and technology solutions that meet your requirements.
Upon the identification of an opportunity for improvement, SPI will support you in the process of undertaking the requisite business and technology analysis. This then forms the basis for the preparation of a strategic plan and definition of the user requirements. The plan sets out the goals, deliverables and outcomes of the project and ensures that these are aligned with the corporate agenda. The user requirements must be fit for purpose and defined in measureable terms that quantify the intended benefits to the organisation.
Once the user requirements have been defined, SPI will support you in the process of conceptualising, designing and developing optimum solutions for your unique operating environment. SPI will then provide you with support for the implementation process, covering areas such as implementation planning, communication, training and post-implementation support.