SABA – South African Butler Academy > International Training Services, Tailored Training, Hotel / Resort Butler

By: South African Butler Academy  11-11-2011

The South African Butler Academy offers a variety of specialized training services (programs) from Hotel Butler Training to Resort Butler Training to Private Household Training and Commercial Yacht Steward Training. The opportunity to advance your exciting employee`s skill by enhancing the individuals performance is our key training focal point. The South African Butler Academy offers an array of options to clients but, above all we tailor your specific needs into our modules. With many years of experience in the field of onsite training and Butler Training we are a proud service provider. We pride ourselves in being able to offer our clients an elite & exclusive service.

The Butler Academy is the most exclusive privatized facility offering training in most five start establishments around the world and placing many that we have trained at these exclusive establishments. The giver is the Butler and the receiver is the Guest. The connection between the two is of the utmost importance, the part which most establishments struggle with. Service is more than meeting the clients' expectations… it is your Demeanor, Style, Passion, Service Delivery and Technical Skills!

Please see our video on the South African Butler Academy; Hotel / Resort / Commercial Training



The South African Butler Academy is a household name in South Africa and Europe when it comes to Guesthouse (boutique hotel) and Passenger (yacht) training. Newton Cross, the principal of the Academy, is one of the most experienced passenger liner Butlers to date. As proven in his long career in serving the world's most famous guests and business families on the Queen Mary 2 and Queen Elizabeth 2.


Our modules include the following:

  • Etiquette and Protocol
  • Meeting the guests expectations
  • Silver Service & Wine service
  • Caviar Service
  • Table Service
  • Valet Service
  • Butlers Pantry
  • Pursers office training
  • Room Service includes rooming and Housekeeping
  • Telephone Etiquette
  • Special Areas of Expertise includes; Cigars, Teas , Chocolates, Cheese and Needle (sewing) Skills
  • Social Skills ,Personal skills, Public Speaking and Boundaries
  • STCW, Life at Sea , Safety and Specialized Yacht , Steward Training, Aviation Services

Cost: The South African Butler Academy will send you a proposal for training requirements, please contact SABA.

Duration: Training Times and Schedules will be matched with your establishment in conjunction with the Academy`s availability. Our Trainers travel throughout the year therefore booking in advance is exceptionally important.

Finally a list of establishments

HOLLYWOOD MANSION, FANCOURT GEORGE, TAJ CAPE TOWN, KEMPINSKY DUBAI, MICHAEL ANGELO TOWERS, DELAIRE GRAFF WINE ESTATE, HOTEL 41 LONDON, MONTE CASINO PALAZZO, CRYSTAL CRUISES, YACHTS OF SEABOURN, VILLA YVETTE, 26 SUNSET AVENUES.


Contact South African Butler Academy

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