Delivery Information

By: Soundz  11-11-2011 delivers goods FREE of charge throughout South Africa, usually within 2-5 working days subject to availability of goods and receipt of payment. Customers living in major centres can expect shorter delivery times.

Major centres include:
Cape Town
PretoriaAll other areas may experience a slightly longer delivery time than Major centres listed above.Cost of Delivery:
Delivery with is Free. Therefore no additional charges are added at check out. The price you see is the price you pay.Stock Availability:
If an item is out of stock it will be placed on backorder and you will be notified. If you wish to cancel the order at this stage, you will be given the opportunity.Order Confirmation
After placing your order with, you will receive an e-mail notification to confirm our receipt of your order request.Shipping Confirmation
Once the order is shipped, you will receive a second e-mail confirming shipment including tracking information if sent by courier.I have not received my order?
Once your order is shipped, we can track the parcel and will be able to advise you on the delivery of your order. Please call our call centre on 0861 SOUNDZ (768639) or email us at [email protected] to find out the progress of your order.Delivery Address:
Please note that we do not deliver to PO Boxes. Goods are delivered during the day, therefore please provide a day time delivery address or please ensure that there will be someone to accept the goods at the designated delivery address.Export Restrictions:
We only ship to addresses within South Africa.

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Guarantee Information

Once the form has been completed will make arrangments to have the faulty item collected from you and returned to the relevent agent for repair. These items can usually be replaced at minimal cost and sometimes in the case of things like styli, bulbs and crossfaders are user replaceable. All goods purchased from are sourced directly from the appointed South African agents and carry the manufacturers guarantee.