SA Assist

By: Sa Assist  11-11-2011
Keywords: Medication, Trauma, Weather Forecasts

Welcome to SA Assist, your comprehensive assistance and support service while travelling through South Africa. 

As an SA Assist member, you are ensured of absolute convenience and peace of mind while enjoying everything this vibrant and diverse country has to offer. We give you one number to call for information on places, products and services; roadside, medical and trauma assistance; weather forecasts and travel directions; embassy, banking, security and connectivity information, and anything else you need.

Don’t let the wrong decisions, lack of the right information or little irritations spoil your holiday. SA Assist will be your guide in making safe and informed decisions whilst on holiday. We’ll be your companion and give you advice, travel information and emergency assistance should you require it. We’ll source you the best prices and give you tips for making the most of your stay.We’ll tell you which areas you can safely visit, where all the action is, what not to miss and what to watch out for.

Let SA Assist help you capture the true spirit of South Africa and enjoy our legendary hospitality with complete peace of mind. Add our number to your mobile contact on your arrival in South Africa. Then enjoy a safe and unforgettable holiday.

Peace of Mind Assist

Medical Emergency Assist

SA Assist’s incident management centre provides you with 24-hour access to a team of medical experts in case of an emergency. Medical assistance ranges from a medical hotline for advice, remote first aid and patient stabilisation assistance to dispatching an ambulance or medical aircraft for emergency evacuation.

Trauma Assist

Harrowing or critical incidents can cause severe emotional or psychological trauma to the people involved either directly or indirectly. Should you fall victim to any traumatic experience like a robbery, rape or hijacking, our highly trained trauma counsellors are available 24/7 to offer you timely and professional support and assistance. Individual counselling, psychological evaluation and trauma support sessions help reduce the negative impact of a traumatic event. Our network of psychologists can be accessed in any region of the country.

Medicine Assist

We are available 24 hours to source you medication similar to what you use in your own country. We will also answer your questions about medications and potential side-effects. So, if you run out of your supply of chronic and prescribed medication or develop an ailment requiring specific treatment, help is at hand no matter where you are in South Africa.

Essential Services Assist

We have identified a number of essential services like security companies, police stations and medical practitioners, including doctors, dentists, optometrists, chiropractors and more. Our call centre can put you in touch with any one of them via call transfer or conference calling. Should you require an appointment, we will arrange it for you. Our staff have the experience to assess the appropriateness and suitability of each service to meet your needs.

Roadside Assist

Explore all South Africa has to offer with confidence, knowing breakdown assistance is only a phone call away at any time of the day or night. We can help you out with electrical or mechanical breakdown, towing, if you run out of fuel, lock your keys in your car and even if you need emergency overnight accommodation. Our service will ensure that a tow truck is dispatched to your side no matter what time of day or night. This service gives you and your family peace of mind with the knowledge that in the event of a roadside breakdown, roadside assistance is just a phone call away.
Note the cost of the towing service will be for your expense.

Travel Assist

We’ll smooth your road trip with route planning assistance; directions to your destination; toll road information; must-see places along the way; the best coffee shop, picnic spot or restaurant en route; the nearest service station, and where you can find the best price on a Garmin. Also call us for public transport schedules, shuttle and taxi details or anything else you need.

Ticket Assist

Catch the best theatre shows, the latest movies, great jazz concerts, the most interesting exhibitions and museums, festivals or sight-seeing tours. Make one call to us to arrange your bookings and tickets.  

Leisure Assist

Get a taste of the real South Africa. We can recommend the perfect restaurant, whether you want traditional African dishes, French cuisine, an Indonesian Rice Table or romantic dining and dancing. We can also recommend venues for weddings, renewing of vows and special celebrations. Ever wanted to play on one of South Africa’s award winning golf courses, or try one of our Africa spa’s. Leave it to SA Assist to arrange if for you.

Trivia Assist

Is there a spa in Hazyview? How big is the Kruger National Park? Where can I find an interpreter? How many Black Rhinos are there in South Africa? Where can I view the oldest meteor scar in the world? No matter what your questions, we have the answers.

Weather Assist

Call us for up-to-date weather forecasts for any part of the country or ask us to send you daily text messages with the weather forecast and make your holiday planning a breeze.

Embassy Assist

Need embassy information? Simply call us for address and contact details, opening hours and directions to get there.

Did you know? Visitors to SA are required to have, not one, but two blank pages in their passport on arrival in South Africa.

Cash Assist

Let’s help you find the nearest bank or automatic teller machine, tell you where you can get Forex, help you cancel lost credit cards and assist you with any banking-related queries.

Shop Assist

Where can I buy African sandals? Is it safe to shop in downtown Johannesburg? Where is the closest place to look for quality arts and crafts? We will point you in the right direction, whether you’re looking for a flea market, exclusive clothing and jewellery or a painting of Nelson Mandela. The South African rand has a favourable exchange rate against most currencies, making South Africa a retail mecca for tourists. Cities like Cape Town, Johannesburg and others also offer factory outlets where the budget-conscious traveller can find even greater bargains. Ask us to recommend the best among them.

Mobile Assist

There are various mobile phone options available for travellers in South Africa. Call us to help you find one to suit your needs and budget. We can also advise you on buying SIM cards, tell you where to buy top-up airtime, where to rent a mobile and assist you when you lose your phone.

Connectivity Assist

If you are travelling around the country and want to connect, simply call us to find you the nearest internet café or to give you a list of Wi-Fi connectivity areas.

Directory Assist

Need to find a telephone number or address? Simply call us at any time and we will find it for you. Whether you want to contact a friend whose telephone number was lost, need the address of a supplier of ostrich feather products, the contact details of a guesthouse in Mpumalanga or a dealer in antique porcelain, our extensive database of private and business contact details is sure to have it.  

Keywords: Medication, Trauma, Weather Forecasts