Red Pepper Books Library Supply Service

By: Red Pepper Books  11-11-2011
Keywords: Books, Publication, Red Pepper

Red Pepper Books' Library Supply Service

Red Pepper Books is a recognised supplier of books to academic, corporate, government and public libraries across Southern Africa. Red Pepper Books has been offering incredible, professional and efficient service to libraries for over 13 years, and is the brainchild of entrepreneur Phillipa Mitchell, who has over 17 years’ experience in the book and publishing industry. The company’s initial 5 clients have swelled to over 1000 since the business opened its doors in 1998. Red Pepper Books is a member of the South African Bookseller’s Association (SABA) and has been since 2004.

Products and Services

Red Pepper Books provides book services that assist librarians and information specialists in getting their jobs done faster and more efficiently .

We specialise in library-supply and offer a guaranteed hassle-free service, with a smile and prompt efficiency.

We do not hold stock of books, but if it’s out there we’ll find it, order it, and deliver it to your door.

OUR SERVICES GENERAL SERVICES

    Request price and availability on ANY book , and receive a complete and to-the-point response within 24 hours from one of our qualified book experts - Red Pepper Books specialises in sourcing books that nobody else can find. Our team of highly-trained book specialists have a combined experience of over 17 years and know exactly where to start looking. If you cannot find the book you're looking for among our over 6 million titles, it's not a problem: Books go out of print and out of circulation, and there are others which are not technically "books", but rather conference papers or specialised reports - we may not list everything that is available, but we can most certainly find it! Simply tell us what you want and we'll find it for you!

    We have excellent relationships with publishers and book distributors across the world, and can source any book in print

    Should you require, we are able to find and supply second hand copies of books from our used book network across the world, especially when the book you are looking for has gone out of print?

    We supply conference proceedings, Standards and technical reports from all over the world

    Need to order a downloadable report or book and don’t have a credit card? We will do it for you!

    On average, all imported books are supplied within 3-5 weeks.

    On average, all locally published books are supplied within 7-10 days

    We will gladly arrange for books to be couriered into South Africa from overseas should you require a faster service on an urgent request (additional charges apply), with a 5-7 day delivery time

    Supply of free printouts of books in your subject areas, which can be  e-mailed, faxed or posted to you

    Monthly order feedback reports

    Regular e-newsletters showcasing new books in your subject areas

    Catalogues delivered to your library on request

    Book exhibitions at your library on request

    Payment terms of 30 days from date of invoice

   Free delivery to your library

 

SPECIALISED SERVICES

      EDI ordering facilities – We have already rolled this facility out to most of the libraries we supply to at universities and other academic institutions across Southern Africa. If you are using the INNOPAC system in your library, we can have you set up within 24 hours so that you can start sending your orders to us via EDI.

    Shelf-ready books - Should you have specific shelf-ready requirements, we are able to provide a tattle-taping and date sheeting service to your library. We have been successfully offering this service to academic libraries since 2008 .  

ONLINE SERVICES

    At Red Pepper Books we are very proud of our fully automated online browsing and ordering  system online at KEY FEATURES:

Search for any book you like using our powerful search tools, including a multiple ISBN search which allows you to search for multiple ISBNS at once:

Not sure exactly which book you want? Our premium Power Search will help you find a range of books to choose from. Search according to title, author, subject, readership, date of publication, country of publication, and even Dewey Decimal Classification:

Our web site lists over 7 million titles all offered at highly competitive prices.

Online Quotations : Just shopping around? Or looking for an official quote? Use our powerful system to create your own, free, official Red Pepper quotes valid for 30 days straight from our website.

PAYMENT METHODS

Purchase Orders : Red Pepper Books accept s purchase orders with payment terms of 30 days from date of statement.

Corporate Credit Cards : Should your library be in the fortunate position to have a corporate credit card, you can complete your order online and pay immediately by credit card.

EFT/ Cash Deposits : Should you library be purchasing from petty cash or other cash funds, we gladly accept payment by EFT or direct deposit.

OUR HOURS OF BUSINESS

Our offices hours are from 8:00am to 16:00pm, Monday to Friday, with our web site at available for online ordering 24 hours a day, 7 days a week. OUR PROMISE TO OUR CUSTOMERS

At Red Pepper Books we know that our customers and their happiness determine our success.  We therefore have a complete commitment to you. We KNOW that you will be impressed with the way we do business because we’re red hot and super-fast!

Meet the Red Pepper Team:

Founder and CEO

Customer Care Team

(For quotes and orders)

Karin Bokhorst –

Warehouse and Logistics

(For deliveries, collections and shelf-ready services)

Gale Houston –

Minah Mokomele –

Deliveries

Phillip Pilosa

IMPORTANT INFORMATION

Telephone : 0861-000-733 or 011-958-2474

Fax : 0861-329-733 or 011-958-2383

Postal Address : P.O.Box 22764, Helderkruin, 1733, Gauteng, South Africa

Street Address : Unit 2, Ground Floor, Willowview Office Estate, Van Hoof Road, Willowbrook Extension 27, Roodepoort, Gauteng, South Africa

Company Registration Number : 1998/014779/23

VAT Registration Number : 4960172809

Income Tax Number : 9759002877

Our BEE Status

Keywords: Books, Publication, Red Pepper

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