Red Pepper Books' Library Supply Service
Red Pepper Books is a recognised supplier of books to academic, corporate, government and public libraries across Southern Africa. Red Pepper Books has been offering incredible, professional and efficient service to libraries for over 13 years, and is the brainchild of entrepreneur Phillipa Mitchell, who has over 17 years’ experience in the book and publishing industry. The company’s initial 5 clients have swelled to over 1000 since the business opened its doors in 1998. Red Pepper Books is a member of the South African Bookseller’s Association (SABA) and has been since 2004.
Products and Services
Red Pepper Books provides book services that assist librarians and information specialists in getting their jobs done faster and more efficiently .
We specialise in library-supply and offer a guaranteed hassle-free service, with a smile and prompt efficiency.
We do not hold stock of books, but if it’s out there we’ll find it, order it, and deliver it to your door.
OUR SERVICES GENERAL SERVICES
Request price and availability on ANY book , and receive a complete and to-the-point response within 24 hours from one of our qualified book experts - Red Pepper Books specialises in sourcing books that nobody else can find. Our team of highly-trained book specialists have a combined experience of over 17 years and know exactly where to start looking. If you cannot find the book you're looking for among our over 6 million titles, it's not a problem: Books go out of print and out of circulation, and there are others which are not technically "books", but rather conference papers or specialised reports - we may not list everything that is available, but we can most certainly find it! Simply tell us what you want and we'll find it for you!
We have excellent relationships with publishers and book distributors across the world, and can source any book in print
Should you require, we are able to find and supply second hand copies of books from our used book network across the world, especially when the book you are looking for has gone out of print?
We supply conference proceedings, Standards and technical reports from all over the world
Need to order a downloadable report or book and don’t have a credit card? We will do it for you!
On average, all imported books are supplied within 3-5 weeks.
On average, all locally published books are supplied within 7-10 days
We will gladly arrange for books to be couriered into South Africa from overseas should you require a faster service on an urgent request (additional charges apply), with a 5-7 day delivery time
Supply of free printouts of books in your subject areas, which can be e-mailed, faxed or posted to you
Monthly order feedback reports
Regular e-newsletters showcasing new books in your subject areas
Catalogues delivered to your library on request
Book exhibitions at your library on request
Payment terms of 30 days from date of invoice
Free delivery to your library
EDI ordering facilities – We have already rolled this facility out to most of the libraries we supply to at universities and other academic institutions across Southern Africa. If you are using the INNOPAC system in your library, we can have you set up within 24 hours so that you can start sending your orders to us via EDI.
Shelf-ready books - Should you have specific shelf-ready requirements, we are able to provide a tattle-taping and date sheeting service to your library. We have been successfully offering this service to academic libraries since 2008 .
At Red Pepper Books we are very proud of our fully automated online browsing and ordering system online at KEY FEATURES:
Search for any book you like using our powerful search tools, including a multiple ISBN search which allows you to search for multiple ISBNS at once:
Not sure exactly which book you want? Our premium Power Search will help you find a range of books to choose from. Search according to title, author, subject, readership, date of publication, country of publication, and even Dewey Decimal Classification:
Our web site lists over 7 million titles all offered at highly competitive prices.
Online Quotations : Just shopping around? Or looking for an official quote? Use our powerful system to create your own, free, official Red Pepper quotes valid for 30 days straight from our website.
Purchase Orders : Red Pepper Books accept s purchase orders with payment terms of 30 days from date of statement.
Corporate Credit Cards : Should your library be in the fortunate position to have a corporate credit card, you can complete your order online and pay immediately by credit card.
EFT/ Cash Deposits : Should you library be purchasing from petty cash or other cash funds, we gladly accept payment by EFT or direct deposit.
OUR HOURS OF BUSINESS
Our offices hours are from 8:00am to 16:00pm, Monday to Friday, with our web site at available for online ordering 24 hours a day, 7 days a week. OUR PROMISE TO OUR CUSTOMERS
At Red Pepper Books we know that our customers and their happiness determine our success. We therefore have a complete commitment to you. We KNOW that you will be impressed with the way we do business because we’re red hot and super-fast!
Meet the Red Pepper Team:
Founder and CEO
Customer Care Team
(For quotes and orders)
Karin Bokhorst –
Warehouse and Logistics
(For deliveries, collections and shelf-ready services)
Gale Houston –
Minah Mokomele –
Telephone : 0861-000-733 or 011-958-2474
Fax : 0861-329-733 or 011-958-2383
Postal Address : P.O.Box 22764, Helderkruin, 1733, Gauteng, South Africa
Street Address : Unit 2, Ground Floor, Willowview Office Estate, Van Hoof Road, Willowbrook Extension 27, Roodepoort, Gauteng, South Africa
Company Registration Number : 1998/014779/23
VAT Registration Number : 4960172809
Income Tax Number : 9759002877
Our BEE Status