We offer the following:
Our Pastel training and Quickbooks training is done at clients’ premises.
We have found it to be more effective when clients are trained using their
company data and information. We will firstly assess the type of training
required by the client. Usually each person using the software would require
specific Pastel training and Quickbooks training, on their functions.
We find that individual one-on-one training is more beneficial as each
person learns at a different pace, and when training in this way, the
training is context related to that specific individual’s tasks.
Once the initial Pastel training session is completed, we would then
give employees tasks to do on the software. We will monitor their progress
and do further training when they are comfortable with each stage of the
training. In this way, they are able to utilise the knowledge they are
acquiring as they are doing the actual work on the software. As staff
members leave the company and replacements are employed, we are available
to bring the new employees up to speed with their knowledge so that the
transition is as smooth as possible.
We find that sometimes it is beneficial to conduct group training with
certain staff members who have similar functions in an organisation. This
could then be followed up with individual training with each person to
refine their knowledge. Our experienced lecturers can train up to 20 delegates
at a time. The specifics of the training session will be decided with
the client. We will work out a daily rate, depending on the number of
delegates and the context of the training.
We are able to offer certificates to delegates who have successfully
attended training courses. Many employees want to add this feature to
This is usually offered by the software companies. Pastel Accounting,
Pastel Evolution Accounting, Pastel Payroll and Pastel Evolution Payroll,
in fact all the Pastel suites of products have telephone support included
in their annual licence fee.
This is similar to the onsite training, which is done by the same consultants.
Once the employees have been trained, there may well be times when something
goes wrong with either the system or the software - we are on hand to
assist with any problems. Our Pastel training and Quickbooks consultants
charge their usual hourly rate as well as travel charges per kilometre.