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By: Big 5 Distribution  11-11-2011
Keywords: Label Printers

Our Printer repair & maintenance division does servicing on all major brands of line/matrix and thermal label printers.

Contact us to find out more about our maintenance contracts and extended warranty options we provide to our range of printers.

Repairs / Service / Maintenance

  • On site repairs/service/maintenance.
  • Carry in repairs/service/maintenance.
  • Optional maintenance contracts.
  • As an import and distribution company we have been able to build up stock levels of spare parts over the past years to cover any kind of breakdown you may experience with your printer.

Unique Service Department

  • We have highly trained support engineers.
  • Call Desk facility.
  • Nationwide support with regional offices in JHB, CPT and DBN
  • We do repairs to most brands of line printers, dot matrix and label printers.
  • In house board level repair center.
  • Fully equipped workshops.
  • Partners in strategic locations.
  • Excellent customer relationships.

Maintenance Contracts

  • Fixed cost for printer maintenance, making it easier to budget your finances.
  • We provide a 4-hour response with an 8-hour fix and if not fixed a loan printer will be provided.
  • Inclusive of all labour, traveling and spares.
  • Preventative maintenance carried out 3 times per year.

Time and Material Repairs/Service/Maintenance

External.

  • R350.00 call out fee.
  • R 350.00 charged for onsite.
  • R3.70 / km charged for traveling under 50km
  • R3.20 / km charged for traveling over 50km.
  • 1-months warranty on all repairs done.

Workshop.

  • R 295.00 per hour for workshop repairs.

3-months warranty on all repairs done.

Ntombi Tshabalala

Keywords: Label Printers

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