By: Inkwazi Learning Network  08-06-2013
Keywords: Management, Project Management, Leadership

We would like to advise that in addition to our existing range of approved workshops within the scope of the ETDP SETA, we now have Services SETA programme approval (Approval No: 6843) and an MOU in place between the ETDP SETA (our Primary Accreditation as a Training Provider) and the SERVICES SETA for the following unit standard based programmes:

Services SETA – Generic Management Qualification

Running a Business

¨Monitor the level of service to a Range of Customers (US 242829)

¨Manage the Finances of a unit (US 252040)

¨Apply the Principles of Ethics to Improve Organisational Culture (US 252042)

Strategic Planning

¨Develop, Implement and Evaluate a Project Plan (US 252022)

¨Apply a Systems Approach to decision making (US 252026)

¨Develop, Implement and Evaluate an Operational Plan (US 252032)


¨Analyse Leadership and related theories in a work Context (US 120300)

¨Use Communication Techniques Effectively (US 12433)

¨Monitor and Evaluate Team Members against Performance Standards (US 252034)

¨Build Teams to achieve goals and objectives (US 252037)


¨Monitor, Assess and Manage Risk (US 252025)

¨Devise and apply Strategies to establish and maintain Workplace Relationships (US 252027)

¨Manage a Diverse workforce to add Value (US 252043)

A majority of these workshops are presented over a 3 day period.

Keywords: Develop, Implement & Monitoran Operational Plan, Generic Management, Leadership, Manage a Diverse workforce to add value, Management, Managing Finances of a Business Unit, Monitor & Evaluate Team Members against Performance Standards, Project Management, Strategic planning, Use Communication Techniques effectively,

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