Welcome to American Citizen Services
American Citizen Services (ACS) is part of Consular Services, based at the U.S. Consulates in Johannesburg, Cape Town and Durban. Assistance is provided to American citizens residing in or visiting South Africa, including but not limited to Passport services, Consular Reports of Births Abroad (CRBA), and Notarials. The consulates also assist in emergency situations, including deaths, arrests and crisis situations.
For questions relating to South African laws concerning residence, marriage, etc. please refer to the
All South African consulates are closed for non-emergency services on weekends, U.S. and South African public holidays. The consular section in Johannesburg is closed on the last Friday of each month. The consulate in Cape Town is closed every Friday.
Cape Town Consulate General
Durban Consulate General
|Telephone ||(031) 305-7600 |
|Fax ||(031) 305-7691 |
|Street address ||Old Mutual Building, 31st floor, 303 Dr. Pixley KaSeme Street, Durban, 4001 |
|Postal address ||as above |
|Business hours ||All Services: Mon-Fri: 08:30-12:30; 14:00-16:30 |
After Hours Emergency Assistance: (031) 305-7600
Johannesburg Consulate General
Please note: There is no public parking available for consular clients at the Consulate General in Johannesburg; vehicle standing/stopping and passenger drop-off in the Consulate General driveways are not permitted. Please be advised that vehicles may not stop/stand on Sandton Drive in front of the Consulate General to drop off or pick up passengers or for any other reason. Secure parking (for a fee) is available within a 10-minute walk of our building.