Citizen Services - United States Diplomatic Mission to South Africa

By: United States  11-11-2011

Welcome to American Citizen Services 

American Citizen Services (ACS) is part of Consular Services, based at the U.S. Consulates in Johannesburg, Cape Town and Durban. Assistance is provided to American citizens residing in or visiting South Africa, including but not limited to Passport services, Consular Reports of Births Abroad (CRBA), and Notarials. The consulates also assist in emergency situations, including deaths, arrests and crisis situations.

For questions relating to South African laws concerning residence, marriage, etc. please refer to the


All South African consulates are closed for non-emergency services on weekends, U.S. and South African public holidays. The consular section in Johannesburg is closed on the last Friday of each month. The consulate in Cape Town is closed every Friday.

Contact Information

Cape Town Consulate General

Durban Consulate General

Telephone (031) 305-7600
Fax (031) 305-7691
Street address Old Mutual Building, 31st floor, 303 Dr. Pixley KaSeme Street, Durban, 4001
Postal address as above
Business hours All Services: Mon-Fri: 08:30-12:30; 14:00-16:30
After Hours Emergency Assistance: (031) 305-7600

Johannesburg Consulate General

Please note: There is no public parking available for consular clients at the Consulate General in Johannesburg; vehicle standing/stopping and passenger drop-off in the Consulate General driveways are not permitted.  Please be advised that vehicles may not stop/stand on Sandton Drive in front of the Consulate General to drop off or pick up passengers or for any other reason.  Secure parking (for a fee) is available within a 10-minute walk of our building. 

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United States Diplomatic Mission to South Africa

Among the thousands of distinguished individuals who have participated in U.S. government exchange programs over the past five decades are more than 200 current and former Chiefs of State, 1,500 cabinet-level ministers, and many, many other distinguished leaders from the public and private sectors.