Koster Ink Catalog
| About Us This web site is owned and operated by Koster Ink who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.We are totally committed to deliver personal service, so please feel free to contact Lizelle at 082 293 8223 for any queries.Our Contact details: |
P.O. Box 855, Koster, 0348, South Africa
Phone: 082 293 8223
Fax: 086 654 5254
VAT no: 4750235535Company number: 2007/124726/23
| Shipping And Handling South Africa:We now only use Speed Services Couriers. You should be able to collect your order from your local post office within 3 - 10 working days from date of payment confirmation, i.e. the date we receive proof of payment.Africa:We offer both air and surface mail. |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in 3 - 10 working days in SA.You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Tax Charges All prices include 14% VAT. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
| Returns Policy If any item is defective and returned within 48 hours of purchase, it will be replaced after being tested and found to be faulty.All Warranty items should be accompanied by the original invoice.The following will result in the warranty being void: |
1.1) Any physical Damage on the product
1.2) Any burn marks on the product
1.3) Missing serial number or any other original labels
1.4) If the items have been marked, written on or tampered with in any other way
1.5) If the items have been mishandled, struck by lightning or experienced a power surge