iFacts Services

By: Ifacts  11-11-2011
Keywords: Employee Screening

Due Diligence

Through extensive investigation we offer our customers the opportunity to ensure the people or companies they choose to do business with are legitimate and trustworthy.

Industry Intelligence

In defining, gathering, analyzing, and distributing intelligence about customers and competitors, a company is able to identify real risks and establish policies and procedures to protect themselves from these risks. 

Undercover Investigations

Many feel that visible security, such as security guards, CCTV camera’s and alarm systems are enough to deter people from committing crime, but undercover operatives offer additional protection by gathering intelligence conservatively. They easily mingle in crowds, overhear conversations and follow people without attracting suspicion providing information of real value.

Document Verification Services

Fraud is rife and it has never been more important to verify the authentication of official documents such as educational qualifications, CIPC documentation, tax clearance certificates and bank account details. We recommend procurement departments independently verify supplier details such as tax clearance and BEE certificates. Ensuring these documents are credible will go a long way to protecting your business from risk and criminal activity.


We can provide companies with a complete corporate investigation solution. This includes taking statements, covert and overt investigations, examination of evidence, monitoring of individuals and groups, surveillance and truth verification services.

Employee screening is a process in which a prospective or existing employee is investigated to verify qualifications and confirm that the person would be or is a safe and appropriate match for the workplace. There are several goals to employee screening. The first is to confirm that an employee is actually qualified for the position. The second is to identify any potential risks, including threats to physical safety in the workplace and the security of data the employee might handle. Employee screening is also designed to spot personality traits which may be beneficial or problematic.

Prevention is one of the most cost-effective means to reduce the criminal costs of business. Companies need to be on their guard to prevent the impact of criminal activity from affecting profitability to the point that the viability of their business comes into question. Unfortunately today people’s circumstances can change easily and it is also essential that companies monitor employee behavior on an ongoing basis to manage their risk.

CV Verification

It is a sad fact that well over 20 percent - and increasing - of all potential employees either exaggerate or lie outright on their curriculum vitaes when applying for jobs, promotion, or when changing careers.

This practice is not limited to middle or lower level employees either: research both locally and internationally has shown that an increasingly large number of top level and senior management also exaggerate or misrepresent on the CVS. Top flight executives who have been caught out in South Africa include SANDF Generals, well known businessmen and academics alike.

Having an unqualified person work for you is not just a case of dishonesty: it can also lead to serious workplace danger, if an unqualified person is in charge of potentially harmful machinery or goods. It can also dramatically affect productivity.

Finally, an employee who is prepared to lie outrageously on his or her CV when applying for a job, must also be considered a security risk: have they lied in order to gain access to the premises? Or, just as bad, have they lied and will they then continue to show dishonest behavioural  patterns within the workplace if appointed?

All of these issues need to be be considered by all employers. Much potential harm can be prevented by simply checking out an applicant's CV, and the costs involved are minimal.

Qualification Verification

Along with the fact that well over 20 percent of all potential employees either exaggerate or lie outright on their curriculum vitaes, is the increasing occurrence of false qualifications being taken up into CVs.

These false qualifications can be matric certificates, diplomas, and university degrees - there is literally no limit to range of local and international forgeries which are presented by potential employees seeking work.

The advent of modern technology - scanners, digital printing and image altering - has made the forging of qualifications ever easier than ever before.

Any company which does not take the basic precaution of validating all qualifications presentedd to it by an employee, is opening itself up to potentially serious consequences in terms of incompetent people being assigned important tasks, and subsequently inflicting great damage upon the organisation.

iFacts can verify both local and international qualifications, with local qualifications generally taking less than 24 hours.

Foreign qualifications take longer, depending upon the locality of the issuing body.

Criminal Records

A frightening number of people have criminal records which they hide from their employers - for obvious reasons.

While many offences are petty and might have no relation to the work being performed, sometimes even seemingly innocent offences can have important knock-on effects for a company employing such a person.

For example, a person who has repeated drunk-driving offences, might well be the wrong individual to employ in a position where he or she has to often drive company vehicles.

Other more serious criminal offences might well influence company hiring decisions: for example, a convicted fraudster would be, in all likelihood, an inappropriate person to appoint as a bookkeeper.

A convicted rapist, who, for example, has been employed without a criminal record check,   might not only present a danger to fellow employees but could also quite possibly open the company up to civil law suits for failing to provide a safe working environment.

Such a case could be easily proven should it be shown that the company was negligent in checking out who it was employing.

Civil Court Records

The records of Civil Courts are often overlooked as a source of information which can provide valuable insights into individuals seeking employment.

A person who has multiple debt judgments against their name, for example, might very well be more disposed to financial dishonesty that a person without such pressure.

Potential business partners who have extensive litigation records with previous business associates might not be the best business partner after all.

Bankruptcies, court orders, restraining orders and the like will all tell a company much about its potential employees, business associates and assist greatly in due diligence studies.

Once again the cost involved is minimal for a potentially huge return.

Background Screening

In particularly sensitive cases, circumstances might demand a more than a CV or qualification verification process.

A fuller investigation can then be launched which would entail, but not be limited to, the following steps:

- Full reference checking;
- Full previous employment referencing, with personal interviews where necessary;
- Discreet enquiries into the personal habits of the individual in question, to determine such things as expenditure, lifestyle habits and other issues which he or she might otherwise be unwilling to discuss with potential employers.

All of these details can be extremely helpful in determining the suitability of a candidate for a particular position.

In-job screening - where already employed persons are subjected to the same process - can also reveal details which may negatively affect that individual's performance.

The cost of undertaking such screening is minimal, particularly in relation to the potential damage the wrong person in a position of trust can do.

ID Verification

South African identity books are some of the easiest in the world to falsify, and an amateur with a sharp pair of scissors and a new picture can easily alter a book in a matter of minutes.

The potential harm such identity theft can cause is massive, and is compounded by increasing corruption within the Department of Home Affairs.

ID theft is rated one of the most serious and fastest growing crimes worldwide.

The financial implications of ID theft are massive, and can - and have - brought individuals and companies to their knees.

Due to its widespread nature, this is one aspect of personal vetting which no company can afford not to undertake.

Driver's License Checks

Many professions require the employee to have a valid driver's licence. This is necessary for insurance purposes and also to ensure that at least some protection and good care is given to company vehicles which those individuals may be entrusted with driving.

Failure to have a valid driver's licence is the single most quoted reason for insurance companies rejecting accident claims. Companies who have large fleet of vehicles are particularly vulnerable, as all to often they take for granted that a driver's licence shown to administration personnel is in fact valid and genuine.

South Africa has one of the highest driver's licence fraud rates in the world, with estimates of the numbers of invalid drivers' licences varying between 20 and 40 percent.

Under these circumstances, it is nothing short of recklessness not to ensure that all drivers' licences in your company  are validated as genuine.

Money -and lives - could easily depend on it.

Indepth Individual Checks

iFacts is able to offer some of the most comprehensive in-depth research facilities on market sectors, business, individuals a, trends and tendencies available in South Africa today.

Whether you want to know about the viability of a market, the vulnerability of a business sector, or just about an individual who you might be thinking of employing for a sensitive position, you need look no further than one of iFacts' bespoke in-depth research solutions.

Vehicle History Checks

A vehicle is a big investment. For many companies, it might even be their single biggest cost after immovable assets.

It is thus vital from any number of aspects to ensure that the purchaser is in fact getting what is being paid for.

Unfortunately, one of the most common occurrences in the motor trade is the hiding of previous accidents (which not only affect market value, but also the potential safety of the vehicle itself).

iFacts is able to offer individuals and companies background research into vehicle histories With this information, you will be able to determine exactly how many owners the vehicle has had; how many, if any, accidents it has been involved in, if the engine or other major numbered components have been replaced, and many other details which will provide valuable indicators as to the overall state of the asset.

In addition, iFacts is able to provide motor industry regulated pricing for used vehicles, and in this way a purchaser can always be sure that he or she s not paying above the market value for a vehicle.

Traffic Fine Checks

Companies can save themselves a lot of money, time and hassle by ensuring that they are fully aware of all traffic offenses committed by their drivers by making use of iFacts' new traffic offence checking service, which will pre-warn motorists of outstanding fines against their name and afford an opportunity to clear any such fines before it ends up in a court appearance.

So many companies find themselves in the situation where their drivers either forget, or simply ignore traffic offenses until it is to late, and then the company sits with the bill – a nightmare which can be multiplied many times over for companies who operate fleets of vehicles, especially if all the vehicles are listed in one person's names as is often the case.

It becomes even more cost effective to do checks on fleets of vehicles using our new service. Not only can it prevent unpleasant incidents, but it can save the company a substantial amount of money, by catching offences before they become contempt of court proceedings as well. In those cases, there is an automatic additional fine of around R400 per offence, irrespective of the original amount of the fine – nearly five times as much as our service costs.

The service - which is already operating in Gauteng , Durban and Cape Town , allows companies or individuals to check up on the number and nature of outstanding fines against their names, and to rectify matters before it becomes a legal problem. The nominal fee of R75 for this service is much less than the cost of hiring a lawyer or losing work days in court as a result of being picked up for an outstanding fine.

Companies and Deeds Office

Who owns what?

The answer to that simple question has solved many mysteries of cross affiliations, behind-the-scenes skullduggery and co-ownership.

On more occasions than it is possible to mention, would-be wrongdoers have been undone in their plans by research into property ownership which can also be historical in nature.

Past or present ownership, bonds outstanding, defaults - all these details can be of great value to business people and individuals alike, in preventing fraud, misrepresentation or simply as a means of background checking before entering in business relationships with other companies or people.

Bespoke Projects

iFacts has access to one of this country's most professional investigation teams and draws upon the resources of South Africa's oldest corporate security company, GriffithsReid.

As such we are able to draw up and compile bespoke screening projects of unlimited size and scope, depending upon client requirements.

All aspects of background screening can be accommodated, from personal reference checking, individual background research, company assessment, and business intelligence.

Why don't you contact us today to see what we can do for you?

Keywords: Employee Screening