Superior Customer Service

Superior Customer Service from Mzantsi Futures

By: Mzantsi Futures   03-11-2009
Keywords: A Workshop Series on Superior Customer Service

/> So, a customer IS:
* Everybody who can use your product or service, now or in the future;
* Everybody who can recommend your product, now or in the future;
* Everybody who is reached by your marketing and advertising campaigns;
* Everybody that the competition is not looking after.

The philosophy that every employee is responsible for generating sales, through all their conduct at the company, whilst wearing company uniform and whenever they get a chance to talk about their business is the WINNING ONE! Thus, you're an advertising and a marketing medium everytime. Treat your prospective customers, your past customers and your current customers as the best asset you have.

Keywords: A Workshop Series on Superior Customer Service

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