level of support managers give to the company’s substance abuse
programme, combined with the fairness of the programme and the
firmness of the commitment, will greatly influence its potential for
success. Many of the problems encountered when implementing a
programme can be avoided if the full support and participation of
managers and supervisors are enlisted.
responsible for identifying and addressing performance problems when
they occur which may, on occasion, be the result of substance abuse.
However, supervisors should not be expected to diagnose possible
substance abuse problems. Employees can, however, expect supervisors
to identify the signs of poor job performance and follow standard
company procedures for dealing with them.
The key to having
effective supervisory support for a substance abuse programme is to
make sure all supervisors have been trained to understand the
company’s substance abuse policy and procedures, to identify and
help resolve employee performance problems, and to know how to refer
employees to available assistance so that any personal problems that
may be affecting performance can be addressed.
have several cost effective proven communication tools will help in
securing understanding and acceptance by the workforce whilst at the
same time conveying the aims of the policy