Customer Service Training

By: TACK Training S.A. cc  12-07-2011
Keywords: Customer Service Training, Tack, Johannesburg Training

By using a combination of role-plays and feedback sessions, delegates will leave this workshop with the knowledge, confidence and numerous practical tips to handle any future customer service situation effectively.

Keywords: Customer Service Training, Johannesburg Training, Tack

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12-07-2011

High Performance Sales Training

Use the TACK PAYBACK Sales Model Assess your own selling style and adapt it to meet the needs of your customers Gain and retain your customers' attention every time Obtain the relevant information from your customers in order to prioritise their needs and buying motivators Respond professionally to customer objections Deal with difficult buyers Gain commitment and close business profitably Maximise your telephone appointment techniques and your cold calling approach