TACK Training S.A. cc
Customer Service Training, Tack, Johannesburg Training
By using a combination of role-plays and feedback sessions, delegates will leave this workshop with the knowledge, confidence and numerous practical tips to handle any future customer service situation effectively.
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Use the TACK PAYBACK Sales Model Assess your own selling style and adapt it to meet the needs of your customers Gain and retain your customers' attention every time Obtain the relevant information from your customers in order to prioritise their needs and buying motivators Respond professionally to customer objections Deal with difficult buyers Gain commitment and close business profitably Maximise your telephone appointment techniques and your cold calling approach
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