Business Operations Process Excellence
Executing the business processes of any Organisation requires structure, a common purpose and a shared understanding and commitment to the highest quality of outcomes. Defining policies, procedures and business processes in a clear, well documented and usable manner ensures that all resources of the business are able to direct their operations towards shared goals. Business Process definition, evaluation, documentation and improvement should be an integral part of any Organisation’s delivery programme. Too often organisations see Business Operations Process Excellence as a once-off activity that is embarked on when the Company is experiencing problems. NELAND Consulting implements a process and structure that enables our Clients to perform continuous evaluation and improvement programmes as part of their existing Business Processes, by incorporating these programmes into ongoing Performance Management initiatives.