RADA Training Academy is offering a 2 Day Waitron Course.

RADA Training Academy is offering a 2 Day Waitron Course. from RADA Training Academy

By: RADA Training Academy   08-22-2016
Keywords: Handling guest complaints, Restaurant Etiquette, Staffing And Management,

RADA Training Academy is offering a 2 Day Waitron Course. The following content will be covered throughout the training: 1. Introduction to being a waitron and job description. 2. The waitrons place of work. 3. Staffing and management within a restaurant. 4. Restaurant etiquette. 5. Working as a team. 6. Attributes of a champion waitron (being the best you can be). 7. Rules of effective communication. 8. Active listening. 9. Telephone skills. 10. Customer service. 11. Handling guest complaints. 12. Delivering excellent customer service and the consequences of bad service. 13. A guide to upselling. 14. CV writing and interview skills. 15. Role plays and practice. Who should attend the course? 1. Any person who wants to gain experience in the food and beverage industry. 2. School goers wanting to gain work experience. 3. School leavers entering the workplace. 4. Students wanting part-time work. 5. Current waitrons looking for additional training. 6. Floor managers wanting to upskill their staff. The RADA training way is to empower individuals with the skills they need in order for them to grow within their working environment. If you are looking to gain knowledge, improve your current skills set, learn new techniques and ways of thinking and be trained by experienced facilitators, then RADA Training Academy is the place for you. For Course dates, visit www.radatraining.co.za . At the end of your training you will receive a certificate of attendance and you will be added to the RADA Training data base. For more information, Visit www.radatraining.co.za Or contact RADA Training Academy on: Email: [email protected] Call: 0861 48 48 48 Sms: 41588 and we will call you Like us on Facebook: Rada Training Academy On Twitter @radatraining

Keywords: Handling guest complaints, Restaurant Etiquette, Staffing And Management,

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