The deregulation of the telecommunications sector and government’s decision to end Telkom’s monopoly gave way for telecom integrators like us to introduce a managed services approach to our customers especially large corporate and government entities with complex communications requirements, through managed services we ensure that all the entity’s telecom requirements are serviced by one vendor (us) and thereby eliminating down time associated with multiple vendors blaming each other, with managed services all telecom issues are our responsibility whilst ensuring that the client gets maximum value and savings out of investments made.
- Telecommunications Audits and Consulting
- PABX integration and maintenance
- Management of (VOIP) Voice Over Internet Protocol platform (including Least Cost Routing)
- Management and Maintenance of the telephone management system(TMS)
- Implementation & Support of (MTN)MPLS VPN
- Data and Network - Supply, Install and Support
- Brilliantel has proven the ability to deliver on time
- Dedicated before and after sales service team
- Young energetic, yet skilled workforce
- Strategic alliances with recognized and developed Technology Companies
Telecoms Audit and Consulting:
The main problem faced by any company is the sufficiency and cost effectiveness of its existing or proposed telecoms infrastructure, questions like how many incoming lines, PRI, ISDN, extensions and other concerns.
Brilliant Telecom is amongst the very few companies that has an in-house and experienced team of telecom auditors, we are able to provide telecom audits and consultancy services to clients regarding areas they can save and ensure that the entire system is efficient and cost effective, we also assist clients with recoveries over incorrect billings by service providers like Telkom and Least Cost Routing service providers
PABX Integration and Maintenance:
Brilliant Telecom is an accredited reseller and integrator of MITEL PABX system, MITEL was the pioneer of IP based PABX systems way back in 1979 and is currently amongst the top four rated IP PABX systems in the world as rated by GARTNER, Brilliant is able to deliver this top class communications platform through its partnership with Duxbury. Brilliant Telecommunications supplies, installs, integrates and manage the maintenance programme for customers to ensure seamless and uninterrupted communications,
(VoIP) - Voice over IP:
VoIP market is quickly moving beyond the early adopter stage and into the growth stage, although barriers of entry to VoIP technology are high in terms of the financial investment in equipment and the training and hiring of technical staff. Brilliant Telecommunications partnered with technology leading companies, so that it can roll out established VoIP solutions to its corporate client base immediately.
As the technology increasingly becomes an integral part of business systems, Brilliant Telecommunications promises to change the way companies use telecommunications. VoIP access devices, gateways and solutions are designed for immediate deployment within existing network architectures - delivering on the promises of VoIP today.
In addition we provide gateways IP connectivity to legacy PBX systems, as well as PSTN access to IP-based PBX and Key systems through our distributor Duxbury.
Products are designed to provide VoIP functionality over existing corporate networks and Virtual Private Networks (VPNs) to produce cost-effective converged voice/data IP networks.
Least Cost Routing
Brilliant Telecommunications Least Cost Routing aims to ensure that your business always uses the “cheapest route” to make business cell phone calls.
A traditional “landline to cell phone that could have been carried by Telkom is now originated as a “cell phone to cell phone call”, thereby saving customers millions of rands monthly and in perpetuity. Client only pay for call made at cheaper “cell to cell” per second rates.