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|Change Management ||Problem Solving |
|Configuration Management ||QS 9000 / TS 16949 |
|Continual Improvement ||Quality Auditing |
|Customer Service ||Quality Costs |
|Environment and Risk ||Quality Improvement |
|ISO 9000:2000 ||SPC (Statistical Process Control) |
|Integration of Management Systems ||TQM (Total Quality Management) |
|IT Quality Systems ||Other |