Organisational Human Factor Benchmark
Business Dynamics Consultants
The human factor in an organisation is substantially linked to the fiscal outcomes of a company. The first direct link is that on average 40% to 60% of a company’s gross income is spent on payroll, not to mention training and development, EAP and wellness-related costs. In addition, low productivity, poor service delivery and staff turnover not only result in a potential loss of income but also impede the ability of an organisation to be competitive and therefore might cause the shrinking of market share and credibility.