Enterprise Multi-Media Contact Centre’s

By: Elingo (Pty) Ltd  03-09-2011
Keywords: Call Centre, Telephony, Messaging

Elingo (Pty) Ltd is a world class leader in Information and Communication Technology with a specialised focus on Enterprise Multi-Media Contact Centre’s and Enterprise IP Telephony technology. Our dynamic team has a wealth of experience in contact centres and computer telephony integration.

We specialise in the design, sales, implementation and support of the Interactive Intelligence single platform software suite which is modular and can be customized to fit your business requirements. Our all-in-one contact centre application suites and enterprise IP telephony provide you with an abundance of options for deployment in line with your business requirements.

Elingo (Pty) Ltd takes pride in its ability to fuse innovation and experience to provide for the unique demands of every business irrespective of the size or type of contact centre. Our scalable, standards-based architecture for technologies like SIP as well as integration capabilities to other business systems have made our deployments significantly quicker and easier.

The Elingo team has been implementing the Interactive Intelligence product suite for more than 14 years, and collectively has 60 years’ worth of experience in contact centre design, deployment and support. We strive to maintain an exceptional level of technical expertise across the entire Interactive Intelligence portfolio as there is nothing that pleases us more than helping our customers succeed.

Contact Centres, Enterprise Telephony, IP based solutions, Workflow, Process automation, Development, CTI Integration, Solution architecting and deployment

Keywords: Call Centre, Messaging, Recorder, Telephony