Customer and Employee Satisfaction Surveys

By: Business Survey Consultants  01-14-2013
Keywords: customers, employees, satisfaction, surveys, survey, research, labour, labor force, labor, study, st

To include the customer is a vital factor when implementing process strategies and methodologies within any organisation. The measurable output remains sharply focused on ‘Satisfaction and Loyalty’ when it comes to traditional surveys and research approaches. Companies that endeavour to quantitatively assess their customers’ needs, and then do a cost analysis comparing the results with the benefits to its stakeholders are reaping huge benefits.

Keywords: customers, employees, satisfaction, surveys, survey, research, labour, labor force, labor, study, st

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