A large part of the Comsol success story is based on our excellent record
when it comes to customer support. We believe that this aspect of our operation
is what differentiates us from our competition in the market.
Comsol offers active monitoring of several of our customers' networks,
resulting in us being able to be pro-active in most instances where there might
be a degradation of services. In cases where we do not have remote access to our customers' networks, we
offer every level of support, from telephonic first-line support, to on-site
In order to be more efficient, Comsol has dedicated rapid-response units in
areas where we have a large customer base.