Public service and public administration reform

By: Oxford Policy Management  11-11-2011

While the challenge of making government more efficient and effective is a universal one, successful answers are certainly not. All too often, reforms have failed to take root - sometimes a direct reflection of the inappropriate approach adopted, sometimes the result of insufficient commitment to reform, or sometimes due to a range of factors beyond government’s immediate control. So how can you drive long-term change in public administration, when there is so little consensus about what works? Can business-school theory be applied in a developing country context?

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