Airspan is committed to supporting our customers with our team of dedicated technical staff who assist our customers at all times.
We offer first class pre and post-sales services that range from hotline support to consultancy services. Our specialist technical team is a well trained and experienced group able to address all aspects of building or expanding data and/or telecom network(s). We have successfully implemented and integrated our products into over 400 networks over 100 countries.
The services on offer from Airspan Customer Service group are:
- Initial consultancy – on the most suitable network deployment, offering site surveys and RF planning for optimal performance.
- Installation and Commissioning – full engineering support to integrate with existing networks and oversee system rollout on time and on budget.
- Comprehensive training and knowledge transfer.
- Pre and post-sales Radio Planning.
- Network capacity management and traffic modeling.
- Warranty Plus service pack.
- ASPlus Service Plan.
- Training program with hands on sessions.