IT Support

By: DNC Networks & Communications  07-07-2011
Keywords: Computer Software, Computer Support, Computer Sales

We assist in all IT related tasks. Providing support to all departments requiring assistance with LAN/WAN, Server,Desktop and software applications. Perform daily administrative tasks and provide feedback to management, Understanding, defining and shaping customers requirements, Installation and support of server, desktop & network infrastructure, Support network printing infrastructure, Maintenance of new equipment, Resolve calls logged by users, General system admin, Accountable for infrastructure, Running of infrastructure related projects, Accountable for anti-virus, databases and backups, Identify capacity needs, Support to company branches and divisions, Maintain SLA levels, End user support

Keywords: Computer Networking, Computer Repairs, Computer Sales, Computer Software, Computer Support, Data Recovery

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