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By: Government Communication And Information System  11-11-2011
Keywords: Public Relations

Communication & information support services for government

The GCIS provides strategic communication leadership and support in government communication to government.

If you want to apply for or enquire about one specific service, you will find contact information or an online request form at the description of the specific service listed below.

Enquiries regarding the areas in which GCIS can give support to communication-related projects should be referred to the:

Complete the

(Request for GCIS’ Assistance: Project Scope)

[PDF] 27 kb

to request assistance with communication campaigns.

GCIS provides support and advice to government departments in planning and managing communication strategies, programmes and campaigns and promotes co-ordination and integration with a coherent government communication programme for a particular year.

GCIS assists government departments with media planning and the placement and flighting of advertisements in print, electronic and outdoor media.

  • agency appointment and management for advertising and public relations campaigns
  • securing savings for government through centralised media buying.

End-to-end advertising management is done to achieve campaign objectives.

Complete the

[PDF] 37 kb to

request assistance with advertising and media placement and send it to:

Support Services, GCIS
Fax: 012 324 4452
For attention: Este Koorts

Quantitative, qualitative or desk research (or a combination of various research methodologies) is conducted, usually through outsourcing to private research companies. Government bidding procedures are followed.

The directorate renders research advice to government clients. This entails advice and assistance with regard to the compilation of research proposals (background to research, research problem, aim and objectives, methodology, sample, deadlines, costing), evaluation of bid documents, choosing service-providers, designing of questionnaires or discussion guides, attending focus groups and interpreting data and recommendations.

A creative team of designers develops briefs for products of transversal campaigns, including government information waves and public participation events. It produces, or facilitates through outsourcing, the production of:

  • print adverts
  • billboard adverts
  • pamphlets, leaflets, publications and other promotional material
  • posters
  • exhibition panels
  • multimedia projects.

An exhibition support service and consultancy is provided to government departments and The Presidency.

Support Services, GCIS
Fax: 012 324 4452
For attention: Este Koorts

The GCIS maintains an online database of contact information for government structures and bodies, media organisations, journalists and a selection of other institutions such as political parties, foreign representatives in South Africa, and of political parties and the private sector.

The database also contains a collection of brief profiles of the President, Deputy President, ministers, deputy ministers, parliamentary office bearers, provincial premiers and some former government leaders.

This online directory can be accessed on:

The information contained in the database can also be printed as five separate directories, namely:

Frank Theunissen

Tel: 012 314 2804

Fax: 012 323 3040


The GCIS develops marketing and media strategies for government departments.

Tel: 012 314 2399
Fax: 012 323 5524

Media liaison support, and particularly media management support, is rendered for all government-related activities. This support includes:

  • developing and implementing communication strategies and media plans
  • oganising media briefings
  • drafting and issuing media statements
  • drafting and implementing interview schedules.

Bongiwe Gambu
Tel: 012 314 2108
Fax: 012 326 0317
Cell: 082 714 9463

  • selected cuttings
  • daily news and actuality reports
  • electronic press clipping service
  • video and audio recordings
  • transcriptions of television and radio programmes on request

These products and services are rendered to the Presidency, ministries and government departments.

The photo library has over 100 000 images consisting of government activities, such as public participation events and government's Programme of Action as well as general scenery pictures of South Africa and its people. All official photographs of Cabinet ministers, MECs and other high-ranking government officials are stored in the photo library.

Support Services, GCIS
Fax: 012 324 4452
For attention: Este Koorts

Support Services, GCIS
Fax: 012 324 4452
For attention: Este Koorts

  • a production service for video programmes to government clients
  • duplication facilities
  • the facilitation of service-providers for script-writing, voice-overs, musicians, designers, etc.

GCIS also sells archival material/stock footage from all videos and films produced by GCIS or to which GCIS holds the copyright, and renders a video library service.

Government departments are also assisted in obtaining quotations for video productions.

Complete the

[PDF] 37 kb

to request photographic services and send it to:

Support Services, GCIS
Fax: 012 324 4452
For attention: Este Koorts

  • Developing, maintaining and updating the South Africa Government Online () website . Government departments or provinces may request GCIS to post specific information and documents on the website, link to their websites or information, and announce prominent events, programmes, press conferences, conferences, seminars and special days. Sanita Groenewald
    Tel: 012 314 2166
    Fax: 012 326 4572
  • Developing, maintaining and updating the South African Government Services () website. Government departments or provinces may request GCIS to post specific information on the website.
  • Advising government departments on developing, maintaining and updating websites. This service is provided irrespective of whether a client develops a website in-house or utilises a consultant. Advice is offered on website best practices, website planning, website content, organising and structuring of information, design and layout of websites and web pages, creating HTML pages, etc.
  • Evaluating/auditing websites.
    The implementation of a new website or the upgrading, enlarging or redesigning of an existing website is often preceded by an evaluation thereof. GCIS offers this service to clients who already have websites, or when it is required as part of the website development process. GCIS will provide an evaluation report and recommendations to the client.

To request website advice or evaluation services, contact:

To request website support from GCIS

  • The client must provide GCIS with a formal request for the service/s required.
  • GCIS may request a meeting with the client to clarify needs.
  • Deadlines are determined in consultation with the client. Factors that will influence this include the client's needs, the scope of the request, and the programme /commitments /capacity of the GCIS web team.
  • When website evaluation services are requested, it will be the client's responsibility to:
    1. give their requirements to GCIS in writing
    2. provide the GCIS web team with electronic access to their website
    3. keep the site stable during the evaluation period.

GCIS will provide an evaluation report to the client.


Keywords: Public Relations

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The database also contains a collection of brief profiles of the President, Deputy President, Ministers, Deputy Ministers, Parliamentary office bearers, Provincial Premiers and some government leaders. More than 150 journalists representing various media houses across the world use South Africa as a base to cover Southern Africa and Africa as a whole.