Customer Satisfaction Surveys - Core Consultants

By: Core Consultants  11-11-2011
Keywords: Customer Satisfaction Surveys, Mining Houses, Crystal Report

Core Consultants conducts customer satisfaction surveys on behalf of the marketing teams of multinational mining houses. Core Consultants, in conjunction with said mining houses, develop suitable questionnaires for the company’s clients, after which Core Consultants manages the interview process, as well as collating and assessing the general response trends. The responses are then presented using Crystal Report, along with a report summarising response trends and recommendations for improvement. Many resource companies use these responses in order to set measurable targets and to improve the overall productivity of their company.

Please Note:

You must install and
in order to view the
Crystal Report functionality. Open the report
And press F5 (slide show mode)

Core Consultants’ Survey Approach:

  • Interviews are conducted face-to-face with the customers. Core Consultants has the global capacity to interview customers across all sub-divisions, and report its findings accordingly.
  • The surveys and analyses are designed to meet any company’s goals according to the customers’ specific requirements, which leads to enhanced productivity.
  • Core Consultants' uniquely customised questionnaires are developed in conjunction with marketing teams to ensure that companies receive accurate feedback from their customers.

Keywords: Crystal Report, Customer Satisfaction Surveys, Marketing Teams, Mining Houses

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