IT Support

By: Computer360  03-11-2014
Keywords: Web Development, Website Development, Computer Software

Service Level Agreement We provide custom made SLA contracts for all your needs. We offer lower prices on all purchases made on any electronics or office equipment. We understand why your crucial business services are so necessary to your daily operations. this is why we pay so much time positioning our technology to support your initiatives. One of the most important challenges in maintaining a network is attempting to predict what’s going to fail and when. We are able to stop many network failures from ever happening with our Service Solutions. By combining regular and comprehensive preventative maintenance and sturdy real-time observation of your vital network and desktop & laptop devices, we ensure the reliability and stability of your IT assets. This solution is so effective that our customers see nearly immediate results. a frequently maintained network means fewer failures, Which in return means higher productivity and savings on support costs for your Company. And at the same time, your exposure to security risks is greatly lessened, and the frustration from unstable IT resources nearly vanishes. we allow our customers to concentrate on their core business functions by taking the concern out of owning a computer network. User Support Installations of Desktops and Laptops. Installation of Applications. Support of Microsoft Applications. Hardware on Desktops and Laptops. Replacement Parts New Desktops and Laptops Onsite, Offsite and Remote Support. 24/7 Standby support. Server Support Installations of Racks. Installations of Servers (Rack and Desktop versions). Maintenance and Management of microsoft IT solutions. Windows Server Update Services (WSUS) Microsoft Deployment Toolkit (MDT) Onsite, Offsite and Remote Support. 24/7 Standby support. Storage Installations of Storage Area Networks (SAN) and Network-attached storage (NAS) Devices.

Keywords: Computer Networking, Computer Repairs, Computer Sales, Computer Software, Computer Support, Data Recovery, IT Consulting, IT Services, IT Solutions, it support, Network Support, Technical Support, Virus Removal, Web Development, Website Development

Other products and services from Computer360



Computer360 offers a variety of broadband solutions for any business need and budget. we provide net access services with varied service level descriptions for Home, SMMEs and corporates that need a premium web experience, high availability and consistency.


Time & Attendance

Time & attendance permits for the recording of when staff begin and stop working. Also configuring which areas are paid and which aren’t. Biometric clocks prevent friend clocking and ensure staff only get bought the time they’ve worked. Our Time & Attendance is inclusive of a special scripting language that permits for very specialised rules when calculating hours and the way these hours ought to be categorised (normal, overtime, overtime x 2, or define your own variable).


Data Recovery

We concentrate on skilled data recovery (data retrieval) and data destruction (data sanitization) from servers, NAS and RAID volumes, computer (personal computer) and laptop disk drives (HDD), external hard drives, solid state drives (SSD), Mobile Devices (smartphones, mobile phones tablets, PDA’s and cellular phones), backup tapes (tape cartridges), CDs and DVDs, memory sticks (flash drives), SD cards and most other forms of digital data storage devices.



Onsite & Cloud Backup services Computer360 provides state of the art online backup services. We use technologies such as symantec backup exec for onsite backups. We offer the following services Installation of Backup software and Configuration. Installations of Backup Devices. Internal and External Tape Drives Tape Libraries External Hard Drives Cloud Storage Backup Maintenance. Continuous data protection (CDP)



All IT cabling requirements



Network Maintenance Test and Repairs of Network points. Patch panel replacements. Switch and Router Firmware upgrades. Network patch and fly leads replacements. Wireless Installing Wireless Networks. Secure existing wireless networks. Asses existing wireless networks. Network implementation Installing new wired network solutions. Upgrade existing wired networks.