PROFESSIONAL SKILLS FOR EXECUTIVE SECRETARIES

PROFESSIONAL SKILLS FOR EXECUTIVE SECRETARIES from Institute of Secretarial Studies

By: Institute of Secretarial Studies  08-08-2011
Keywords: courses, Skills Development Training, Distance Learning Courses

COURSE OVERVIEW

The Professional Skills for Executive Secretaries distance-learning course aims to create a dynamic, learning situation, where secretaries can explore ways to advance their career skills and to create a better quality of life. The course focuses on interpersonal skills, techniques for managing time, stress, people and work loads, strategies for effective team-work, communication, and solving problems. This practical and highly popular programme rapidly develops the key skills and knowledge that enable the new and developing office professional to maximise their contribution to the manager, team and organisation.  The course shows you how to plan and organise efficiently, develop confident office organisation skills and proactively contribute to the successful achievement of the organisation’s goals.  So whether you are a first-jobber looking to kick-start your PA career, or a senior secretary looking to brush up on new skills, our Professional Skills for Executive Secretaries course can be invaluable. The course is based on SAQA's Unit Standard ID 14667 NQF Level 4, 10 Credits and you will receive a certificate in ‘Professional Secretarial Studies’ upon completion

DURATION

Designed for completion within 6 - 12 Weeks.  Self-study distance learning course.  Assignments and Examination for completion.

LEARNING CONTENT

The Qualities of a Professional Secretary Filing Systems Time Management Organising meetings Taking minutes at meetings Bookkeeping Assertiveness Presentation Stress Management  The Role of a Secretary in a Company Diary Management Business Letter Writing Telephone Etiquette Decision Making Creative Problem Solving Communication Skills Project Planning Composing Faxes, Memorandums and E-mails Client Care   Filing Systems Time Management Organising meetings Taking minutes at meetings Bookkeeping Assertiveness Presentation Stress Management

PRICE/COST OPTIONS

R1 790, 00 per delegate.  Includes Comprehensive training material, Certificate, Examination and Shipping of material as well as a CD containing business templates, supplementary readers and Audio E-Books.

WE ARE NOW GOING GREEN: This course is now available on CD for R1 090, 00 which means that you will receive all your course content on CD and not as printed material.  Help us save the planet by choosing this option.   

Kindly note:  There are no payment terms. Training material is released within 3 – 5 days after payment has been received as the cost is inclusive of all your training material, supplementary readers, assignments as well as the courier charges so we need to ensure that all costs are covered prior to the release of training material.  

ENROLMENT FOR THIS PROGRAMME

To enrol your delegate for this course, kindly contact (012) 376 4278.

Keywords: courses, Distance Learning Courses, secretarial course, Self-study Courses, Skills Development Training

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