PERSONAL ASSISTANT AND SECRETARY DEVELOPMENT PROGRAMME

PERSONAL ASSISTANT AND SECRETARY DEVELOPMENT PROGRAMME from Institute of Secretarial Studies

By: Institute of Secretarial Studies  08-08-2011
Keywords: courses, Communication Skills, Management And Training

Keeping the boss organised, on time, and on track is often a challenge, especially when you are not in charge. During this training seminar, participants will learn how to run a stellar office and stay in control, no matter how hectic the day gets. Additionally, they will discover how to build personal credibility, use techniques for better listening, deal with difficult people, handle negative situations, and more. Skills practice exercises are interactive, allowing participants to practice what they have learned in a fun, high-energy environment. The “Personal Assistant and Secretarial Development Programme” is the ideal conference for those needing to improve their administrative assistant skills or for those looking for the extra business edge.   

» Based on SAQA's Unit Standard ID 12153, NQF level 4, 5 Credits
» Based on SAQA's Unit Standard ID10388, NQF level 4, 3 credits
» Based on SAQA's Unit Standard ID 110023 NQF Level 4, 6 Credits

LEARNING CONTENT

We will cover topics such as:

Super Assistant:  What the Boss Expects Minute taking Protocol and Professional Business Writing Styles and Different Kinds of Bosses Professional Presence: Looking and Acting the Part Difficult Personalities and Difficult Situations: Dealing with Challenges Time Management Conflict Management Stress Management Personal Branding Project Planning

DURATION, DATE AND VENUE

The course will take place over 1 day - 09:00 to 16:00 as follows:

DATE VENUE REGION 

21 February 2012 Courtyard Hotel - Mowbray Cape Town
28 February 2012 Cotswold Conference Centre - Midrand Gauteng
27 March 2012 Convention Dynamics, Isando (Kempton Park) Gauteng
17 April 2012 Gauteng Conference Centre, Sandton Gauteng
23 April 2012 Courtyard Hotel - Mowbray Cape Town
29 May 2012 Ruimsig Golf View Manor, Ruimsig Gauteng
26 June 2012 Cotswold Conference Centre - Midrand Gauteng
24 July 2012 Convention Dynamics, Isando (Kempton Park) Gauteng
14 August 2012 Gauteng Conference Centre, Sandton Gauteng
21 August 2012 Courtyard Hotel - Mowbray Cape Town

PRICE/COST  

R1 490, 00 per delegate - Includes comprehensive training material, supplementary readers, certificate of completion, refreshments, lunch & snacks and parking vouchers.  

ENROLMENTS  

To enrol your delegate for this course, kindly e-mail Julie or contact our office.

Keywords: Communication Skills, corporate workshops, courses, Distance Learning Courses, Keynote Speaker, Management And Training, secretarial course, Secretarial Courses, Secretarial Studies, Self-study Courses, Skills & Training, Skills Development Training, Studies, Training Consultants, Training Programmes

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