100% compliance on self storage
Help You Store self storage
Storage Facilities, Self Storage, Storage Units
Administration - In accordance with FIAS regulations, all our admin staff are qualified to provide advice under supervision. We do not do any verbal or telephonic bookings.
If you are not completely satisfied with the response from our agent, please ask to be escalated to the manager.
Our preferred means of communication is in writing, in English.
Ensure that all your interactions with us are always confirmed in writing, on email.
We are not allowed to handle cash at the facilities so payments must be done electronically with the relevant proof of payments etc.
Pest control - We are affiliated to a reputable pest control company who ensures that our facility is always kept free of any threats in the form of insects, vermin or rodents. The onus remains on our clients to take reasonable steps to keep the inside of your unit pest free.
Fire control – In line with government fire regulations, we have invested in the best quality fire prevention equipment that is maintained by an outside company to be 100% compliant. We believe that disasters can be averted with the correct safety measures in place.
Our fire prevention measures are well positioned, clearly marked and easy to use.
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