Bytes Healthcare Solutions :: Solutions & Services

By: Bytes Healthcare Solutions  11-11-2011
Keywords: Service Providers, Business Continuity, Medical Claims

MediSwitchis a wholly-owned Bytes Healthcare Solutions subsidiary, and is the leading provider of electronic claims switching services in South Africa. The services offered include real-time and batch submission of medical claims and related transactions for all types of medical service providers. Customers ranging from retail pharmacies through medical specialists, general practitioners and hospitals, use this service to deliver in excess of 6.5 million claims per month to all medical schemes in South Africa. MediSwitch boasts a replicated switching system with full redundancy from two separate installations, a first and still a unique service to the South African healthcare industry. This facility is a crucial piece of the reliability and business continuity required by an industry that is increasingly using on-line, real-time systems for its communications and information exchange requirements. The solutions offered by MediSwitchis equally of benefit to service providers and scheme administrators, all of whom have an interest in reducing administrative workload, streamlining business processes and decreasing the turn-around times for information processing.

Additional services provided by MediSwitch include call centre and countrywide support (telephonic as well as on-site) for its customers, data warehousing and software development expertise. The latter has been applied to develop specific solutions of various kinds for doctor networks and other clients.

Med-e-Mass a wholly-owned Bytes Healthcare Solutions subsidiary company, and provides front-end practice management applications. At the cornerstone of these are applications such as debtors management systems that assist the medical practice with its office management and financial record-keeping routines. eLIXIR, the latest product from Med-e-Mass, is a clinical and financial management application - it is a marked improvement on existing technology, offering the clinician an electronic patient record integrated with the administrative and financial functionalities required for effective office management. It also allows on- and off-site synchronisation of patient records to facilitate more effective control of records at multiple locations, and is capable of storing and exchanging all common formats of graphical images, including x-ray and dental charts. The Med-e-Mass customer base, some 9 000 professionals countrywide, is serviced from four regional offices and 50 contracted dealerships

Keywords: Business Continuity, Healthcare Solutions, Medical Claims, Medical Service, Retail Pharmacies, Service Providers, Streamlining Business Processes, Switching System

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