About Phata Marketing and Business Consulting
Customer attrition is often attributed to poor customer service. This includes, the time spent by customers waiting to be served at the fast food outlets or any other food store, filling station, grocery store, bank and any other institution; the treatment the customers receive from the sales person or from the frontline staff, the customer's interaction with your products on shelves in different stores, etc. Don't loose your customers to your competitor as a result of few challenges that can be dealt with. Let us do Mystery Shopping for you and help you improve customer service. Mystery Shopping can also help you identify the loyal and hard working employees in your business in order to put you in a good position to promote them or give them the incentives based on the unbiased information we collect for you over a set period of time. Let us do Mystery Shopping for you, either telephonically or personally and help you enhance the customer’s experience.
Phata Marketing and B
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