Printsol - Beyond Vision

By: Printsol  11-11-2011
Keywords: Service Management Software

 
Miracle Services is a leading edge Microsoft Windows based service management software application. It allows companies of all sizes, high powered features, at a fraction of the cost of our competitors. With the ease of use, features and flexibility, businesses can be more informed, more productive, more cost efficient and more profitable. Miracle service is Modular, with add on options, so you can start by using the core functions in the standard application, and add on as and when your business requires additional features, which limits your financial risk. Miracle Services has the following additional features:
  • "Client Web Portal" allowing your clients to log and track service calls via a web interface Link to brochure
  • "Technician Web Portal" allowing field service technicians to remotely update service calls Link to Brochure
  • "CRM" allowing you to track sales calls, client activities and quotes Link to Brochure

Features and Benefits:
  1. Departmental Integration: Enter information once, and share between sales, service, parts and contract administrators
  2. Administrative Functions: Automatically generate invoices, purchase orders, service contract renewals, meter collection reports
  3. Better Service Call Management: Automatically default technicians based on client, equipment, contract or region. Assign emergency calls to technicians with the parts in their vehicle
  4. Warning Lights: Throughout the application, warning lights inform administrators of special circumstances or call to action
  5. Reduce Service Contract Costs: Automatically generating Preventative Maintenance calls before costly break-fix situations occur
  6. Instant Profitability Analysis: Quickly generate technician, customer, equipment and service profitability analysis
  7. Reduce Inventory Carrying Costs: Set minimum/ maximum settings, vehicle inventory and part usage reports
  8. Powerful Reports: Scrutinize your entire operation, with reports broken down into categories. Generate Customer, Sales, Service, Inventory, Equipment and Service Contract reports. Link to Sample Reports

 

Keywords: Service Management Software