Policies and Procedures
Human Resources 101 (Pty) Ltd
Policies and Procedures:
What is a Workplace Policy:
Workplace policies are statements of principles and practices dealing with the ongoing management and administration of an organisation.
Policies act as a guiding frame of reference for how the organisation deal with everything from its day-to-day operational problems or how to respond to requirements to comply with legislation, regulation and codes of good practice.
It is important that policies are reasonable and also that employees are aware and clearly understand what the policy is trying to achieve. Policies are a statement of purpose, which highlight broad guidelines on action to be taken to achieve that purpose. The statement of purpose should not be more than one page in length, but this will vary depending on the policy.
Procedures explain how to perform tasks and duties. A procedure may specify who in the organisation is responsible for particular tasks and activities, or how they should carry out their duties.
Benefits of Workplace Policies:
Well-written workplace policies:
• are consistent with the values of the organisation and employment legislation
• demonstrate that the organisation is being operated in an efficient and businesslike manner
• ensure uniformity and consistency in decisionmaking and operational procedures
• save time when a new problem can be handled quickly and effectively through an existing policy
• foster stability and continuity
• maintain the direction of the organisation even during periods of change
• provide the framework for business planning
• assist in assessing performance and establishing accountability
• clarify functions and responsibilities