Tamaya communications platform it is possible to have
working from anywhere in the world, who are
all part of your team. You can also allocate login’s to clients
and third party providers, while managing what information they
have access to. In this way you can include them in your call
flow as well as pass calls to them based on “ specific routings”
like “sale closing” or “QA assessments” and because you are all
on the same platform information and transaction flow is
seamless and immediate.
communication platform is enabled with an IVR
application, real time call management, real time agent
management, broadcast messaging and individual chats.
The Tamaya SaaS phone requires all numbers to be dialed to exist
in a lead set or customer record, always demands an outcome and
complies with business rules defined by you. Decrementing of
Call counts, rescheduled calls and priority call flows are
Voice reording retirval and playbackand is also a
function of the SaaS phone.
For more details, get to know us today and you be the
judge..Tamaya is the solution for you