ICT and Voice support

By: ZENITH-IT  02-19-2010
Keywords: it support, Computer Networking, Technical Services


On site support:

We aim to provide you with the highest possible level of customer service. When you call us we assign you with an experienced technician who can provide you with an end-to-end resolution to your problem. Rest assured that Zenith IT keeps track of your support history so that we can maintain the continuity of care that you expect and trust.

Service Contracts:

Zenith IT is able to offer your company a support/service contract to keep your business computer systems and network at peak performance. The service contract includes regular scheduled maintenance for all systems and equipment.

Networking Solutions:

Zenith IT can assist you in designing a network-computing infrastructure from the ground up or can provide advice on upgrading an existing network and also providing services of network operating servers like windows server 2003, Active Directory, ISA server, Exchange server ,File Server, Live Communication Server, FTP, Intranet and backup Solutions over network.

Services? VOIP: VOIP installations Hardware: Data Networks Voice Desktop & Laptops Printers Servers Cabling Software: Microsoft Server Products Microsoft Exchange Microsoft Office Microsoft AD Anti Virus and Security Microsoft Windows Operating Systems Web Design and Development Online, Offsite Backup Solutions These Services are offered through three Product suites integrated with various optional operational components: Monthly Maintenance Agreements: Dedicated support with the SLA that you specify Single Point of contact Dedicated Support Personnel who are familiar with your sites Site Visits as required and stipulated in the agreement Free Travel Unlimited Support during Working hours Discounts on Repair Prepaid Solutions: Dedicated SLA's Various Technologies Supported Carry Over Points Discounted Service rates Discounts on Repairs Discounts on Integrated Connectivity or Hosting Solutions Ad-Hoc Support Agreements: Single point of contact Dedicated Support Personnel Discounts on Integrated Connectivity or Hosting Solutions Optional Components: Operational Site and SLA Management Scheduled Site visits Spare Hardware Equipment Redundant Staffing Updated documentation Project Management Technical Consulting Server Health Check Server Administration

Keywords: Computer Networking, it support, Technical Services